---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Troubleshooting for registering target instance

# Troubleshooting for registering target instance {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A reference topic that includes troubleshooting to try to resolve errors that occur while registering a target instance.
When registering a target instance, consider the following guidelines.
* **[Credentials error](https://www.servicenow.com/docs/RDXMyK6pbD1mdt2tKh5lbw)**   
  Troubleshoot a credentials error that occurs while registering a target instance.
* **[System property error](https://www.servicenow.com/docs/VCYPmd7RzNx6KMuJ2VHL5w)**   
  Troubleshoot a system property error that occurs while registering a target instance.
* **[IP authentication error](https://www.servicenow.com/docs/XjE5QX902jY1_P373nE~Vw)**   
  Troubleshoot a IP authentication error that occurs while registering a target instance