---
sourceDocument: Zurich ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-user-interface

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# GTD triggers

# GTD triggers {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Triggers are actions that you take to move the tour to the next step. Each callout in a guided tour step has a specific trigger that activates the subsequent step. You define the trigger for each callout, and only relevant
triggers appear based on the UI element referenced by the callout.
{#guided-tour-triggers__table_g2q_3gx_ty__entry__2}

| Action | Description |
|:-|:-|
| Next Button | The callout includes a Next button that the user can select to move on to the next step. This feature is useful in the following situations: * When the callout describes the element it's pointing to, enabling the user to progress without needing to select any UI elements. * When entering information into a reference or date picker field. Users can use the lookup function, manually enter data, or select it from a list. They can proceed once they've completed the necessary entry for the step. {#guided-tour-triggers__ul_apr_1dy_ty} |
| Click the Element | The tour advances to the next step when the targeted element is selected. For more information on how to display a step on a different page after users click a link, see [How to show a step on a different page after the user clicked on a link (KB0725875)](https://support.servicenow.com/nav_to.do?uri=/kb?id=kb_article_view&sysparm_article=KB0725875%20). |
| Mouse over the Element | The tour advances to the next step when the user hovers the mouse device over the element. |
| Right-click the Element | The tour moves to the next step when the element indicated by the callout is right-clicked. |
| Press Enter key | When the user presses the Enter key, the tour proceeds to the next step. This action acknowledges that the user has submitted input, such as in a text box. |
| Change Element Value | The tour advances to the next step when the user enters or selects a value in a field and then clicks outside of it. |
| Press any key | The tour advances to the next step when the user presses any key. |
| Select | The tour proceeds to the next step when the user selects an option from the drop-down menu. |
| Double click | The tour moves to the next step when the user double-clicks an element. |
[Table 1. Guided tour triggers]

{#guided-tour-triggers__table_g2q_3gx_ty}