---
sourceDocument: Yokohama ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/platform-administration

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Create an email reader job

# Create an email reader job {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

If you created email account groups to fine-tune inbound email account processing,
you can create an email reader job to process those account groups concurrently, in addition
to the default email reader job.

## Before you begin

1. [Create email account groups](https://www.servicenow.com/docs/pQeKkjYaZ5OLfUJYUZlRNg "Define an email account group that contains a subset of your POP3/IMAP email accounts. The email reader job automatically processes each email account group as scheduled.").
2. [Enable email account group processing](https://www.servicenow.com/docs/chDh0jrB_~bdFiwc5EDdJg "Enable the email reader job to start processing your email account groups so that you can reduce the time it takes to process inbound email accounts.")
{#create-email-reader-job__ol_bdy_512_cjb}

Role required: email_account_admin or admin

## Procedure

1. In the Navigation filter, type <kbd class="ph userinput">sys_trigger.list</kbd>.
2. In the sys_trigger table, select the Email Reader job record.
3. In the Email Reader job form:  
   1. Enter a unique name for the email reader job to be added so that you can differentiate it from the default email reader job.
   2. If needed, change the time interval for this email reader job.
   {#create-email-reader-job__ol_lkh_bcs_2gb}
4. From the form context menu, click Insert.  
   Another email reader job is created. This job runs concurrently with the default email reader job to process email account groups.

## What to do next

[Monitor
email account group processing](https://www.servicenow.com/docs/3vwJwFt~~1qsU7p_BNKRaw "Use the Email Account Groups [sys_email_account] table to check the status of email account groups processed by email reader jobs.") and determine if the additional reader job reduces processing time. If needed, you can continue fine-tuning email account processing. For example, you might consider adding another email account group.