---
sourceDocument: Yokohama ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/platform-administration

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Unlink your ServiceNow user account from your Slack or MS Teams account for Now Actions

# Unlink your ServiceNow user
account from your Slack or MS Teams
account for Now Actions {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Unlink your ServiceNow account
from your Slack or MS Teams account to stop receiving actionable ServiceNow notifications in Slack or
Teams.

## Before you begin

Role required: none

## About this task

If you unlink your account to a messaging app for Now Actions, you must also disable the corresponding messaging channel in your notification preferences.

## Procedure

1. Navigate to AllSelf-ServiceMy Profile.
2. Click the View Linked Accounts related link.
3. In the Linked Accounts page, check the selection box for the messaging integration to be unlinked.
4. Select Actions on selected rows..., then click Unlink account.  
   Your ServiceNow account is unlinked from the Now Actions messaging integration (the link is inactive).  
   Note:  
   Even though you unlinked your account, you still receive notifications in any group channels to which you belong.
5. Disable the messaging channel in your Notification Preferences.
   1. Select the gear icon in the banner frame to access the System Settings window.
   2. Under Notification Channels, disable the appropriate messaging channel.

   {#unlink-accounts__substeps_bzw_hhk_2fb}  
   Note:  
   If you want to link your ServiceNow account again, follow the steps in [Link your ServiceNow user account to your Slack or MS Teams account for Now Actions](https://www.servicenow.com/docs/C32jRHHhcG2ysHbqMwG7iw "Link your ServiceNow account to your Slack or Teams account to take action on ServiceNow notifications from within Slack or Teams. If you do not link accounts, you can still receive notifications within group channels. However, you cannot to approve ServiceNow requests or take action on notifications from within Slack or Teams.").

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