---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Configure the AI Readiness Evaluation guided setup

# Configure the AI Readiness Evaluation guided setup {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Before you can review the Now Assist assessments in WorkspacesAI Readiness Evaluation, you must first complete the configuration for the five HRSD jobs.

## Before you begin

Before completing this guided setup, you must first run the generative AI and agentic AI scheduled jobs. For more information, see [Run the GenAI/AgenticAI Assessment scheduled job](https://www.servicenow.com/docs/BzTTHOEjQ4HYu0z13unkoA "Before you can view the agentic AI or generative AI assessment results, you must first run the GenAI/AgenticAI Assessment scheduled job.").

Role required: admin

## Procedure

1. Navigate to AllSystem DefinitionPlugins.
2. In the search bar, search for <kbd class="ph userinput">AI Readiness Evaluation</kbd>.
3. Select the Installed tab to view the installed store application AI Readiness Evaluation App id: sn_assess.
4. Select AI Readiness Evaluation.
5. In the Get started area, select Configure.
6. Review the Want to know how it works? screen, and then select Continue.  
   You're redirected to the Agentic AI Assessment Guided Setup.  
   Tip:  
   You can also access the Agentic AI Assessment Guided Setup screen by navigating directly to AllAI Readiness EvaluationGuided Setup.
   Three sections appear: Scheduled Jobs, Restricted Caller Access Privileges, and System Properties. The Restricted Caller Access Privileges and System Properties sections are only applicable if you want to work with ServiceNow Otto for HR Service Delivery (HRSD).
7. Select Start in the Scheduled Jobs section.  
   You're redirected to the five scheduled generative AI jobs.  
   Note:  
   You're unable to run agentic AI scheduled jobs from this guided setup. To run agentic AI scheduled jobs, you must do so through the GenAI/AgenticAI Assessment scheduled job. For more information on running the agentic AI scheduled job, see [Run the GenAI/AgenticAI Assessment scheduled job](https://www.servicenow.com/docs/BzTTHOEjQ4HYu0z13unkoA "Before you can view the agentic AI or generative AI assessment results, you must first run the GenAI/AgenticAI Assessment scheduled job.").
8. Select the link to the specific scheduled job to have that job open in a new browser tab.  
   For example, if you select the Now Assist Assessment - AI Search link, that scheduled job appears in a new browser tab. {#configure-nare-guided-setup__select-job-link-step}
{#configure-nare-guided-setup__select-job-link-step}
9. Select Execute Now to begin that job.  
   The job begins and you're redirected back to the guided setup.
10. Select Next in the guided setup. {#configure-nare-guided-setup__step-next-guided-setup}
{#configure-nare-guided-setup__step-next-guided-setup}
11. Repeat steps [8](https://www.servicenow.com/docs/5RL8pDZGLmoJH~xQz8db7g#configure-nare-guided-setup__select-job-link-step)-[10](https://www.servicenow.com/docs/5RL8pDZGLmoJH~xQz8db7g#configure-nare-guided-setup__step-next-guided-setup) until you have run the scheduled jobs for the five assessments.  
    You have completed the assessment jobs. If you ran the HRSD job, continue to the following optional steps.
12. **Optional:** If you have run the job for HRSD, select the Change The State to Allowed for the following records link on the Restricted Caller Access Privileges screen.  
    Note:  
    The following sub-steps can only be completed when in the Human Resources: Core application scope. For more information on changing application scopes, see [Select an application from the application picker](https://www.servicenow.com/docs/access?context=t_SelectAnAppFromTheAppPicker&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
    1. Change the Status column from <kbd class="ph userinput">Requested</kbd> to <kbd class="ph userinput">Allowed</kbd> on the Restricted Caller Access Privileges table, and then go back to the guided setup.
    2. Select Next on the Restricted Caller Access Privileges screen.
    3. Select the Configure System Properties link on the System Properties screen to review the system properties.
    4. Select Mark Complete.
    {#configure-nare-guided-setup__substeps_zhh_24k_vgc}
13. Select Close.

## Result

You have completed configuration for the assessments.

## What to do next

You can navigate to WorkspacesAI Readiness Evaluation to review your assessment results.

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