---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Model version viewer AI agent

# Model version viewer AI agent {#ariaid-title1}

* Release version: Australia
* 
* Updated August 14, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

This AI agent shows admins the active and deprecated LLM models that are being used in the instance, at both the instance level and the skill level.

## Workflow {#plat-ai-model-version-viewer-agent-ai-agent__zsmdlwierhjt}

1. Analyze the user's request to determine one of the four actions:
   * View active or deprecated model versions.
   * View deprecation or retirement dates for a particular LLM model.
   * View instance-level configuration for model versions of a particular provider.
   * View skill-level configuration for model versions.
   {#plat-ai-model-version-viewer-agent-ai-agent__ul_k4s_2hr_xjc}
2. Display results to the user.
{#plat-ai-model-version-viewer-agent-ai-agent__ol_hcp_qwx_njc}  
{#plat-ai-model-version-viewer-agent-ai-agent__zsmdlwierhjt__entry__2}

| Field | Description |
|-|-|
| Allow third party to access this AI agent | When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the External discoverable field. |
| Allow AI specialists to access this AI agent | When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the Specialist enabled field. |
| Manage long-term memory | When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see [ServiceNow Otto AI agents reference](https://www.servicenow.com/docs/MUqSU8rHp3ao~q3QEWgHkA "Find more information about user roles, tables, and the different properties that are installed in ServiceNow Otto AI agents."). |
| Tools | Scripts :   Fetch Instance level model version configurations :   Fetch Model versions Overview data :   Fetch Skill level configurations |
| Agent roles (ACLs) | sn_na_center.nac_user |
| Data access roles | sn_na_center.nac_user |
| Triggers | Optional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://www.servicenow.com/docs/NXqRJBQV_Vw00FEzklcAJw "In the guided setup for an AI agent, add triggers to run the AI agent automatically when certain conditions are met."). |
| Channels | Configure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://www.servicenow.com/docs/access?context=configure-now-assist-va&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US). |
| Used in agentic workflows | Model Version Management Workflow |
[Table 1. Configuration]