---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/governance-risk-compliance

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# TPRM Home page

# TPRM Home page {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of TPRM Home page

The TPRM (Third-Party Risk Management) Home page in the Vendor Management Workspace provides a centralized dashboard for TPR managers and assessors to monitor third-party risk information and perform key actions.
It offers quick access to important reports, risk overviews, and tools to manage third-party engagements and assessments efficiently.
Show full answer Show less  
Access the Home page by navigating to **Workspaces \> Vendor Management Workspace** and selecting the Home page icon under the Risk tab.

## Key Features

* **Third-party risk overview:** Interactive summary boxes display counts of third parties or engagements by risk status. Clicking a number opens detailed lists that can be exported or used to create new engagement requests.
* **Quick actions:** Enables rapid creation of key records including:
  * Third party records with essential data and contacts.
  * Engagements to define risk assessments for products or services associated with third parties and their subsidiaries or partners.
  * Internal assessments to support due diligence or ongoing risk monitoring, influencing questionnaires sent to third parties.
  * External assessments to initiate and manage the third-party risk assessment lifecycle.
  * Issues to track and remediate concerns about third parties or engagements.
  * Tasks to assign responsibility for follow-up actions related to questionnaire responses or document requests during due diligence.
* **Third-party population overview:**
  * **Risk rating by tiers:** Displays the number of engagements across defined risk tiers, helping prioritize risk management efforts.
  * **Top risk areas:** Shows average risk scores associated with each defined risk domain (e.g., security risk, financial risk) to highlight critical risk categories.
  * **Issues by priority:** Counts and categorizes open issues by priority, with direct access to issue details for remediation management.
* **Fourth-nth party overview:** Provides counts and categorizations of fourth parties and their sub-parties linked to third parties or engagements. Differentiates between known fourth parties (already in the risk program) and unknown ones, allowing targeted risk assessments.

## Practical Benefits for ServiceNow Customers

* Enables streamlined risk monitoring and management of third-party relationships within a single intuitive interface.
* Facilitates proactive risk mitigation through customizable assessments and issue tracking.
* Supports comprehensive visibility into multi-tier vendor risk including fourth parties, enhancing overall supply chain risk awareness.
* Simplifies data export and reporting for further analysis or compliance needs.
* Accelerates the initiation and management of risk assessment lifecycles, improving governance and accountability.  
The home page displays reports of important risk information and provides quick access to actions for TPR managers and TPR assessors.

## Accessing the page {#tprm-ws-home-page__section_h5r_4sb_cyb}

To open the Home page in the Vendor Management Workspace, select WorkspacesVendor Management Workspace and on the Risk tab select the home page icon ![]().

Third-party risk overview

:   Select any number in a box to open the associated list of third parties or engagements.

    After you open a list, you can select Export to export the data or select New to create a new engagement request.

Quick actions
:
    * Create a third party record. Set up the key data and contact information for a third party that your organization will possibly engage.
    * Create an engagement. Define an engagement so that you can assess the risks that are associated with the services or products offered by a third party. Engagements can also represent the products or services that are provided to the parent third party, either directly or from departments, partners, or subsidiaries that you can also assess for risk.
    * Create an internal assessment. Create an internal assessment as part of a due diligence request or ongoing risk monitoring using Third-party Risk Management. An internal assessment can affect which questionnaires are later sent to the third party or engagement. See [Create an internal assessment](https://www.servicenow.com/docs/qaMknkEc7aIwGiaXK49dlw "Create an internal assessment as part of a due diligence request or ongoing risk monitoring using Third-party Risk Management. An internal assessment can affect which questionnaires are later sent to the third party or engagement.").
    * Create an assessment and initiate the third-party risk assessment life cycle. See [Create an external assessment](https://www.servicenow.com/docs/OsRUS7II7EVkcaW_YAOWrw "Create an assessment and initiate the third-party risk assessment life cycle using Third-party Risk Management. An external assessment specifies the details for the third party or engagement and defines the plan for completing the assessment.").
    * Create an issue to help ensure that your concerns about a third party or engagement are remediated. See [Create an issue for a third party or engagement](https://www.servicenow.com/docs/q0ELWsPpVSo9WoEiik7hgA "Create an issue to help ensure that your concerns about a third party or engagement are remediated.").
    * Create a task to help ensure that a user at your organization or the third-party contact responds to your concerns about questionnaire responses or requested documents during the due diligence process. See [Create a task for a third party or engagement](https://www.servicenow.com/docs/MPC40gMDINR66X6J3WV9wg "Create a task to help ensure that a user at your organization or the third-party contact responds to your concerns about questionnaire responses or requested documents during the due diligence process.").
    {#tprm-ws-home-page__ul_ipy_bxy_dyb}

Third-party population overview
:
    * Risk rating by risk tiers: The number of engagements at each risk rating for each third-party risk tier. See [Set up risk rating scales for scoring](https://www.servicenow.com/docs/rWk79zC~4SwwIybHPumZhA "The risk rating scale helps business users better understand risk assessment results. For example, in the default settings, risk scores in the 20 through 39 range indicate high risk, while scores in the 60 through 79 range indicate low risk.").
    * Top risk areas:

      The average risk score for engagements that are associated with each risk domain that you've defined.  
      Note:  
      Risk domains are called "risk areas" in some platform applications.

      A risk domain defines the type of risk to assess for a third party. For example, you might want to assess a data-management third party in terms of security risk and a bank in terms of financial risk. Security risk and financial risk are risk domains. Some platform applications refer to risk domains as "risk areas." See [Define a third-party risk domain](https://www.servicenow.com/docs/lGnKWPSsb3~KWsd80CuSyg "A risk domain defines the type of risk to assess for a third party. For example, you might want to assess a data-management third party in terms of security risk and a bank in terms of financial risk. Security risk and financial risk are risk domains. Some platform applications refer to risk domains as \"risk areas.\"").
    {#tprm-ws-home-page__ul_s4x_pym_2yb}

Issues by priority
:   Count and priority of the highest priority open issues. Select an issue name to view the Risk overview tab of the issue page. See [Manage issues](https://www.servicenow.com/docs/gr4m1V4YUDrDdB2P_XASOw "Verify that an issue that is associated with a risk assessment is understood, communicated to the appropriate persons, and is acted on as needed.").

Fourth-nth party overview
:   Counts of fourth parties and their sub-parties that are associated with third parties or engagements and unknown fourth parties. Select a segment of the corresponding graph to view a list of known or unknown
    fourth-parties.  
    Note:  
    Known fourth parties are organizations that have already been utilized as third parties in your risk management program and unknown fourth parties are only categorized as fourth parties and haven't been utilized or identified as third parties.

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