--- sourceDocument: Brazil Build or modify applications sourceDocumentLink: https://www.servicenow.com/docs/r/application-development Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Build or modify applications ft:clusterId : - cadev bundleId : - cadev workflow : - Development, Data, and Analytics --- # AI Workflow Factory # AI Workflow Factory {#ariaid-title1} Release version: Brazil Updated September 9, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read AI Workflow Factory enables you to discover, build, run, and extend on the ServiceNow AI Platform®. From process and task mining, to agentic and sandbox development, use the AI Workflow Factory capabilities to help your team move from idea to production faster. Important: Check your entitlements to determine whether you have access to AI Workflow Factory tools and capabilities. ## Get started {#ai-workflow-factory-prime__cf-app-landing-get-started} ## Discover {#ai-workflow-factory-prime__cf-app-landing-discover} [Automation Center](https://www.servicenow.com/docs/access?context=automation-center-landing-page&version=brazil&pubname=brazil-integrate-applications&ft:locale=en-US) : Use the ServiceNow Automation Center application to govern your end-to-end multi-vendor automation life cycles from one place. By using real-time dashboards, you can manage and measure the health of the automation and prevent automation failures across multiple vendors​. [Process Mining](https://www.servicenow.com/docs/access?context=process-mining&version=brazil&pubname=brazil-now-intelligence&ft:locale=en-US) : Process Mining enables you to create automated business process flows from your data that enable you to monitor and more quickly discover inefficiencies in your processes. [Task Mining](https://www.servicenow.com/docs/access?context=task-mining&version=brazil&pubname=brazil-now-intelligence&ft:locale=en-US) : Task Mining helps process owners collect and analyze workstation activities to understand how tasks are performed, identify inefficiencies, and make data-driven decisions. ## Build {#ai-workflow-factory-prime__section_dsb_4y5_wkc} [App Engine Studio](https://www.servicenow.com/docs/710N~agXaLZnSwV~oRAE6w "ServiceNow App Engine Studio (AES) is a guided, low-code tool for developing rich web applications to store information, automate business processes, and solve business problems. Work that was once assigned to administrators can now be delegated to employees with little to no training using AES.") : App Engine Studio is a low-code app building tool that enables you to build scoped ServiceNow applications using a guided wizard experience. [ATF Test Generator and Cloud Runner](https://www.servicenow.com/docs/access?context=atf-tg-cr-intro&version=brazil&pubname=brazil-servicenow-platform&ft:locale=en-US) : ATF Test Generator and Cloud Runner generates tests depending on the instance behavior and workflows. You can also execute the generated tests using the Cloud Runner option. [Autonomous Engineer](https://www.servicenow.com/docs/h4QFzg9mGi9rA2cmGVckEA "Autonomous Engineer is an agentic worker that augments product development capacity across the software development lifecycle (SDLC). It accepts requirements, generates a plan with structured work items, and builds all work items in parallel using background agents.") : Autonomous Engineer helps to reduce the time it takes to implement applications by taking your specifications as input and driving the full implementation lifecycle through Build Agent. [Build Agent](https://www.servicenow.com/docs/xjgkI5tEVAGCuGZ1x8mhfA "Use Build Agent, an autonomous AI agent, for creating and updating ServiceNow applications. You can also ask Build Agent general ServiceNow development questions.") : Build Agent is an AI tool designed for developers within ServiceNow Studio and the ServiceNow Integrated Development Environment (ServiceNow IDE). Build Agent acts as an autonomous AI agent capable of independently generating a complete ServiceNow scoped or global application. For example, a global scope app that uses tables such as incident, problem, and change. [Creator Studio](https://www.servicenow.com/docs/OJoUVkNhJWynfXFUjIu4jw "Creator Studio is a no-code application builder on the ServiceNow AI Platform that lets non-developers create request-fulfillment apps without writing code. Use Creator Studio to build apps that manage employee requests, approvals, and fulfillments, such as equipment requests or travel approvals, directly on the ServiceNow AI Platform.") : Creator Studio is a tool that enables citizen developers to build request and fulfill applications in a no-code environment. [Developer Sandboxes](https://www.servicenow.com/docs/cmAu2U4eVVAUi0gYLZu5NA "Developer Sandboxes provide admins and delegated developers the ability to request, access, and manage individual sandboxes on top of the same underlying development instance. Delegated developers can write and merge code and configuration changes without the risk of their changes getting overwritten on the instance mid-development.") : Developer Sandboxes provide isolated development environments that enable parallel building and testing on top of a shared development instance. Use sandboxes to reduce code conflicts, accelerate delivery, and safely test configurations without affecting other team members' work. [ServiceNow Otto for Creator](https://www.servicenow.com/docs/u_K0I3BfrrH4ww8Vvd960w "ServiceNow Otto for Creator includes generative and agentic AI capabilities that can make developing on the ServiceNow AI Platform more efficient.") : ServiceNow Otto for Creator includes generative and agentic AI features that make developing on the ServiceNow AI Platform more efficient. The ServiceNow Otto for Creator AI capabilities are embedded across platform tools, so developers can generate apps, flows, code, and UI components without leaving the tools they use every day. [ServiceNow Studio for App Engine](https://www.servicenow.com/docs/_ixEst_r1deKyWA7ozeTqQ "Use ServiceNow Studio to build, manage, and deploy custom, base system, or global applications and global metadata records from a single development environment.") : ServiceNow Studio for App Engine includes premium plugins and capabilities for ServiceNow Studio. Install ServiceNow Studio for App Engine to get started building applications in ServiceNow Studio quickly. [Table Builder for App Engine](https://www.servicenow.com/docs/xOBPfWaKCWJLV0sr_SncWA "Table Builder enables you to create, design, and administer tables and forms visually from a single user interface.") : Table Builder for App Engine enables you to create, design, and administer tables and forms visually from a single user interface. [Workspace Builder](https://www.servicenow.com/docs/KYDSVA85E0nc3m8a~J7u~w "Workspace Builder enables you to quickly create and tailor custom workspaces where agents work on open records.") : Workspace Builder enables you to quickly create and tailor custom workspaces where agents work on open records. ## Run {#ai-workflow-factory-prime__section_r24_dz5_wkc} [App Engine Management Center](https://www.servicenow.com/docs/XwSxER~oU7rS86NiLIxHXg "The App Engine Management Center (AEMC) provides an innovative experience for you to manage the full life cycle for custom app development. You can use AEMC to handle application intake, configure pipelines, oversee developer productivity, and view insights about custom applications across your development environments, all in one centralized location.") : App Engine Management Center provides a unified experience for governing the development and deployment of custom applications for your organization. Oversee requests for new applications, collaboration requests, and insights into custom app usage and developer data. App Engine Management Center also includes ReleaseOps. [ReleaseOps](https://www.servicenow.com/docs/dr5ZGnrvn6lX6QHOqqUGSQ "ReleaseOps automates deployment of changes across your pipeline, increases predictability and reliability of deployments, and reduces the risk of releasing changes to production.") : ReleaseOps automates and enhances the process of deploying changes, customizations, and custom applications on the ServiceNow AI Platform. ReleaseOps improves the existing pipelines deployment process by internally managing cross-instance trust and credential sharing, simplifying the setup and configuration of custom pipelines. [ServiceNow Otto for App Engine](https://www.servicenow.com/docs/MStwLTaSByGFuQ4HJTkStw "Use ServiceNow Otto for App Engine to supercharge custom applications with AI agents and skills.") : ServiceNow Otto for App Engine gives developers the tools they need to add AI capabilities to custom applications. You can enhance an existing application with AI, or create an application that features AI from the start. ## Extend {#ai-workflow-factory-prime__section_kb1_2z5_wkc} [AI Desktop Actions](https://www.servicenow.com/docs/access?context=agentic-desktop-landing-page&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US) : ServiceNow® AI Desktop Actions enables you to design, configure, and manage desktop actions that automate repetitive tasks in your desktop and web environment. AI agents can autonomously and semi-autonomously process instructions, generate execution plans, and run desktop actions across legacy systems, thick client applications, and web applications without APIs. [ServiceNow Arc](https://www.servicenow.com/docs/access?context=servicenow-cowork-landing&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US) : ServiceNow Arc is an enterprise autonomous AI agent that connects to your enterprise applications and systems and executes complex and multi-step tasks autonomously, and operates within defined security, access, and governance policies.