---
sourceDocument: Australia Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Document Approval template

# Document Approval template {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Build an application in App Engine Studio (AES) using the Document Approval template to manage the approval of documents in your organization.

To use the Document Approval template, install this application from the ServiceNow Store.

A document approval app enables your users to quickly create and use document approval
workflows. Document owners and submitters can upload documents needing approvals and check
the progress on those approvals. Designated approvers can approve, reject, or return
documents with comments.

Admins can use the document approval application to create different workflows for
different document types.

This app template is an ideal way to quickly and efficiently make your internal workflows
for processing documents. Document owners and submitters can upload a document needing
approval to a portal using simple upload functionality that automatically sends submissions
through a unique workflow. Once a document has been received, submitters follow the progress
of their documents while designated users approve, reject, or return their document for
edits. Both submitters and approvers use comments to add notes and feedback to the
submission, which is stored in the system for future reference. To give this app even more
variety, admins can create unlimited workflows that are customized for each document type
and user that allows for multiple stages and approvers depending on what the document
category requires.
Figure 1. Document Approval template

For more information on creating an application using a template, see [Create your app using an application template](https://www.servicenow.com/docs/5l~_GyEODN0XL1a_vfbWiw "Build an application in App Engine Studio (AES) that uses predefined data, experience, logic and automation, and security. Add to the template contents to customize the app for your organization.").

## Document Approval template contents {#ariaid-title2}

The following tables, experiences, automated workflows, and roles are included in the Document Approval template for App Engine Studio (AES).

### Tables in the Document Approval app template {#da-template-contents__id_ds1_h3g_m4b}

{#da-template-contents__table_cfc_ctm_j4b__entry__2}

| Table label \[name\] | Description |
|-|-|
| Document Approver Table \[x_ \<company-code\>_ \<document_approver\>\] | Tracks document approvers, their comments, and state of a document. |
| Document Approval Category Table \[x_ \<company-code\>_ \<document_approval_category\>\] | Tracks the category of document approval requests. |
| Document Approval Table \[x_ \<company-code\>_ \<document_approval\>\] | Tracks the document approval requests. |
[ ]

{#da-template-contents__table_cfc_ctm_j4b}

### Experiences in the Document Approval app template {#da-template-contents__id_blf_kjg_m4b}

{#da-template-contents__table_rxp_21w_r4b__entry__3}

| Experience | Experience type | Description |
|-|-|-|
| Document Approval \| Default view | Form | Form for creating a document approval request. |
| Document Approval \| Portal | Form | Simplified form for creating a document approval request. |
| Document Approval Category \| Default view | Form | Form to attach a flow to a document approval record. |
| Document Approval Category \| Workspace | Form | Form to attach a flow to a document approval record. |
| <var class="keyword varname">App name</var> Workspace | Workspace | Main document approval app workspace, where users can upload documents, check the status of an approval, edit documents, and view their submissions in the workspace. Approvers can view assigned approvals, view previous submissions, and approve or reject submissions. |
| Document Approver \| Workspace | Form | Form for assigning document approvers to records. |
| Document Approval \| Workspace | Form | Form for creating a document approval request. |
| Document Approver \| Default view | Form | Approvers can view assigned approvals and approve or reject submissions. |
| <var class="keyword varname">App name</var> Portal | Portal | Main portal for people to submit documents for approvals and manage previous submissions. |
| Document Approval Mobile Experience | Mobile experience | Mobile app that employees and managers can use to check the status of an approval, approve or reject documents, and view submissions using your organization's iOS or Android app. |
[ ]

{#da-template-contents__table_rxp_21w_r4b}

### Automated workflows in the Document Approval app template {#da-template-contents__id_byq_kjg_m4b}

{#da-template-contents__table_acq_txm_j4b__entry__3}

| Workflow name | Workflow type | Description |
|-|-|-|
| Document Approval - Master Flow | Flow - record | Executed when a new document approval record is submitted. It then retrieves the flow to be executed from the document category and executes it. |
| Document Approval Notification | Email | Notifies users of changes to their document approvals. |
| Single Stage Approval | Flow | Allows for the user's manager to be the approver, with basic email notifications being generated on approval, return, or rejection. |
[ ]

{#da-template-contents__table_acq_txm_j4b}

### Roles in the Document Approval app template {#da-template-contents__id_dbd_ljg_m4b}

{#da-template-contents__table_htl_zxm_j4b__entry__3}

| Role title \[name\] | Description | Contains roles |
|-|-|-|
| Approvers \[x_\<company-name\>_ \<document_approval_app\>.approver\] | Approvers can create, read, delete all documents, and read document approval category data. | Create, Read (all), Edit (all) |
| Admins \[x_\<company-name\>_ \<document_approval_app\>.admin\] | Admins can create, read, write, and delete in the Document Approval \[x_ \<company-code\>_ \<document_approval\>\] and Document Approval Category \[x_ \<company-code\>_ \<document_approval_category\>\] tables. | Create, Read (all), Edit (all), Delete (all) |
| Submitters \[x_\<company-name\>_ \<document_approval_app\>.submitter\] | Submitters can create documents, read their own documents, edit their own documents when status is not submitted and delete their own documents. They can also read data from document approval category. | Create, Read (own), Edit (own when status is not submitted), Delete (own) |
[ ]

{#da-template-contents__table_htl_zxm_j4b}