---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Creating an action request

# Creating an action request {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
An action request helps you to automatically solve issues that cause automations to fail, improving efficiency and saving time and cost.

You can create an action request in two ways. You can create a request by using the ServiceNow®
Service Catalog or from Automation Center.
* **[Submit an action request from Service Catalog](https://www.servicenow.com/docs/iKHZ2quhrstXq92xx35qvw)**   
  Submit an action request using the ServiceNow® Service Catalog form to request for actions to resolve issues causing your automations to fail.
* **[Create an action request from Automation Center](https://www.servicenow.com/docs/mmV4Eku7lLj2BZOzGtClXA)**   
  Create an action request from Automation Center to request for actions to resolve issues causing your automations to fail.