---
sourceDocument: Australia Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Build Agent

# Build Agent {#ariaid-title1}

* Release version: Australia
* 
* Updated July 24, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use Build Agent, an autonomous AI agent, for creating and updating ServiceNow® applications. You can also ask Build Agent general ServiceNow development questions.

## Get started {#build-agent__cf-app-landing-get-started}

|-|-|
| [ExploreLearn about Build Agent.](https://www.servicenow.com/docs/SH~1SH5cjjvN2WFHhtAPUg "Build Agent enables developers to create, edit, and deploy full-stack ServiceNow applications to update sets that encompass both user interface and back-end components.") | [ConfigureInstall and configure Build Agent to use its features.](https://www.servicenow.com/docs/EROeC9~Du7I~voFiDV8Z~w "For the Premium version of Build Agent, install the ServiceNow Otto for Creator application from the ServiceNow Store.") |
| [UseUse Build Agent to autonomously create and update ServiceNow applications.](https://www.servicenow.com/docs/oteXoh6bUN5PGPEL~5pIqA "Build Agent is an autonomous AI agent native to ServiceNow that translates plain language instructions into ready-to-deploy applications and metadata, using the platform’s domain language and guardrails. It's purpose-built for full-stack creation and editing across tables, flows, UI, and scripts, and it operates as the core engine for agentic development on the ServiceNow AI Platform.") | [ReferenceBuild Agent reference material, such as example prompts.](https://www.servicenow.com/docs/Ry94ML3~X5Bdzke0rDLsPg "Reference topics provide additional information about using Build Agent to create and edit apps, as well as ServiceNow metadata.") |
[ ]

{#build-agent__table_a3w_q5k_hgc}  
Important:  
* Not all model providers are available for customers with in-country SKUs, and some AI products/features are currently unavailable for in-country customers. For more information, see the [KB1584492](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584492) article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.{#build-agent__na-in-country-notice}
* Some AI products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the [KB0743854](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854) article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.{#build-agent__na-restricted-envs-notice}
* Some AI products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.{#build-agent__na-standalone-language-notice}
* Some AI products and skills are not available in Regulated Markets. For more information, see [KB2593939: Regulated Markets AI Products/Skills Not Available](https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=e8d7cc82475aba90b7832920326d4362). Be sure to check for availability updates in future releases.
{#build-agent__ul_j3b_4vd_wcc}

## Key benefits of Build Agent {#build-agent__id_rwb_lwz_t3c}

* Built-in governance to develop securely
* Faster enhancement of existing applications, such as adding new features
* Reduced development backlogs and streamlined deployment of new applications
* Better documentation of existing applications through automated documentation
* Increased developer productivity across skill levels
* Reduction in overall development cost
* Automated testing with Automated Test Framework (ATF) test suite generation and execution
{#build-agent__ul_kl3_lz2_yhc} Note:  
Currently, only admins have permissions to use Build Agent.

## Data collection {#build-agent__id_avg_3wk_cjc}

ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. Customers can opt out of future data collection at any time, as described in the [Now Assist Opt-Out page](https://www.servicenow.com/docs/access?context=opt-out-of-data-sharing-for-now-assist&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).{#build-agent__p_jv2_nfg_h1c}