---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Create a work item

# Create a work item {#ariaid-title1}

Release version: Brazil  
Updated September 30, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Have an agent plan a task in plan mode, and then save that plan as a work item in your project. You agree on an explicit plan before the agent makes any code changes.

## Before you begin

Role required: admin

The Agent Chat Harness panel is open. For ways to open it, see [Agent chat harness](https://www.servicenow.com/docs/UCXNSeFXzwAfq8kfpVcK3A "The Agent Chat Harness is the conversational AI interface built into Lux Lab. It uses the Agent Communication Protocol (ACP) to connect external AI agents to your project context.").

## Procedure

1. Switch the chat panel to plan mode by toggling the plan mode option in the input toolbar.
2. Enter a description of what you want to build or fix.
3. Press Enter.  
   The agent processes the task and produces a structured plan of action.
4. When Lux Lab prompts you to create a work item from the plan, select Create Work Item.
5. **Optional:** To have the agent begin executing the plan, select Start Implementation on the new work item.

## Result

Lux Lab saves the plan as a work item file in your project.