---
sourceDocument: Australia Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Platform and App Engine tools

# Platform and App Engine tools {#ariaid-title1}

* Release version: Australia
* 
* Updated March 31, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

To create AI assets and integrate them into your custom applications, you can use a combination of Platform tools and ServiceNow Otto for App Engine.

ServiceNow Otto for App Engine enables you to use ServiceNow AI Platform tools such as AI Skill Kit, AI Agent Studio, AI Data Kit, and AI Control Tower to create, modify, and maintain AI assets for use in custom applications.

AI Skill Kit
:   Use the AI Skill Kit to create custom skills for your application. You define the skill input, the prompt that instructs the LLM, and how the output is surfaced to your app users. For more information, see [AI Skill Kit](https://www.servicenow.com/docs/access?context=now-assist-skill-kit-landing&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

AI Agent Studio
:   Use AI Agent Studio to build custom AI agents and agentic workflows. You define the agent's role, its step-by-step instructions, and the tools it has access to. For more information, see [AI Agent Studio overview](https://www.servicenow.com/docs/access?context=ai-agent-studio&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

AI Data Kit
:   Use the AI Data Kit to build and maintain datasets for evaluating the quality of your custom skills before deploying them to your application. For more information, see [AI Data Kit](https://www.servicenow.com/docs/access?context=now-assist-data-kit-landing&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

Document Intelligence
:   Use Document Intelligence to incorporate generative AI capabilities directly into your flows and playbooks. For more information, see [Now Assist in Document Intelligence (Legacy)](https://www.servicenow.com/docs/access?context=docintel-nowassist-landing&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

Virtual Agent
:   Use Virtual Agent to create AI-powered conversational experiences within your application. For more information, see [ServiceNow Otto for Virtual Agent](https://www.servicenow.com/docs/access?context=now-assist-in-va-landing&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US).

AI Control Tower
:   Use AI Control Tower to monitor, manage, and govern the AI assets in your application once they are deployed. AI Control Tower provides a centralized inventory of your skills, AI agents, and agentic workflows, along with visibility into their performance and lifecycle status. For more information, see [AI Control Tower (legacy)](https://www.servicenow.com/docs/access?context=ai-control-tower-landing&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

To learn more about ServiceNow Otto for App Engine, see [Tools included with ServiceNow Otto for App Engine](https://www.servicenow.com/docs/6S9PRvHZc14Fvkl8Wqa64Q "Learn about the tools and applications included with ServiceNow Otto for App Engine."). For a complete list of tools and skills available with ServiceNow Otto for App Engine, see the product listing in the [ServiceNow Store](https://store.servicenow.com/store/app/5d27eef41bd92a50396216db234bcb45).