Supported ServiceNow AI Platform features in Developer Sandboxes

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Developer Sandboxes supports almost all development-related ServiceNow AI Platform features.

    Development features and apps

    Supported features include the following:
    • Metadata updates
    • System Update Sets
    • Legacy source control
      Note:
      Each sandbox can connect to source control with its own git branch. For more information, see Source control and Developer Sandboxes.
    • ServiceNow IDE
    • Workflow Studio
    • App and plugin installation
      Note:
      Apps and plugins can be installed and upgraded in a sandbox independently.
    • Outgoing integrations
      Note:
      Incoming integrations must be manually updated by customers to support the unique URLs of sandboxes.

    Sandbox considerations and limitations

    Upgrading an instance automatically backs up update sets to the base instance and recreates the sandboxes on that instance. Sandboxes are recreated in a base state, so you must restore backed up update sets. For details, see Cloning and upgrading considerations for Developer Sandboxes.

    Note:
    Sandboxes are not automatically recreated after a clone. You should save your work from a sandbox before the clone so you can recreate it.

    You can have up to 30 sandboxes per instance.

    Developer Sandboxes does not support self-hosted instances by default, though you can set up your own networking and routing changes to support sandboxes.