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ft:publication_title :

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# Desktop action examples

# Examples of creating desktop actions {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn the key concepts and workflow for creating end-to-end desktop actions and building automations for your desktop environments.

The tasks that you can automate are done manually on desktop-native applications and repetitive in nature. Here are examples:

[Badge management automation](https://www.servicenow.com/docs/ry~yc0psFcQs3DNIJhP2AA#example-badging-magmt-concept-ad "Automate various tasks related to badge requests through desktop actions using AI Desktop Actions and AI agents.")
:   Shows how an HR team automates the end-to-end workflow for issuing, replacing, and disabling badges for their employees.

[Shipping order processing](https://www.servicenow.com/docs/6grDwYhbAgCEdDUitQ6DUQ#example-shipping-magmt-concept-ad "Automate various tasks related to shipping management through desktop actions using AI Desktop Actions and AI agents.")
:   Demonstrates how to extract order data from Excel, interact with a shipping management tool, and complete the data processing life cycle.