---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Increase payload limit

# Increase payload limit through system properties in AI Desktop Actions {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
By default, maximum 10 MB of file size is allowed in a scripted REST API request payload. Increase the payload limit to 15 MB by creating system properties in the global scope.

## Before you begin

You must do this procedure in the ServiceNow instance.

Role required: system admin

## About this task

If you already have these properties configured for your instance, you can update the value to 15 MB to increase the limit.

## Procedure

1. Navigate to All.
2. In the filter navigator, enter <kbd class="ph userinput">sys_properties.list</kbd>.
3. In the System Properties table, select New to add the glide.rest.max_content_length property.
   1. On the form, fill in the fields.  
      {#increase-payload-limit-ad__table_fx1_jky_d3c__entry__3}

      | Field | Description | Value |
      |-|-|-|
      | Name | Name of this system property | glide.rest.max_content_length |
      | Description | Explanation for this property | For example: <kbd class="ph userinput">Revised payload for a scripted REST request body.</kbd> |
      | Type | Data type of this system property | integer |
      | Value | The maximum size, in megabytes, for a scripted REST request body. The default value is 10 MB. | 15 |
      [ ]

      {#increase-payload-limit-ad__table_fx1_jky_d3c}
   2. Select Submit.
   {#increase-payload-limit-ad__substeps_pp3_3yy_d3c}
4. In the System Properties table, select New to add the glide.rest.scripted.max_inbound_content_length_mb property.
   1. On the form, fill in the fields.  
      {#increase-payload-limit-ad__table_lj2_vpz_d3c__entry__3}

      | Field | Description | Value |
      |-|-|-|
      | Name | Name of this system property | glide.rest.scripted.max_inbound_content_length_mb |
      | Description | Explanation for this property | For example: <kbd class="ph userinput">Revised payload for a scripted REST request body.</kbd> |
      | Type | Data type of this system property | integer |
      | Value | The maximum size, in megabytes, for a scripted REST request body. The default value is 10 MB. Note: Even if glide.rest.scripted.max_inbound_content_length_mb is set, the request body is limited to the value of glide.rest.max_content_length. | 15 |
      [ ]

      {#increase-payload-limit-ad__table_lj2_vpz_d3c}
   2. Select Submit.
   {#increase-payload-limit-ad__substeps_kj2_vpz_d3c}