---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Manage work items

# Manage work items during execution {#ariaid-title1}

Release version: Brazil  
Updated September 9, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Monitor Autonomous Engineer work items as they build. You can review generated artifacts and test results, resolve work items that require attention, and export the update set when all work items are complete.

## Before you begin

An Autonomous Engineer plan must be in execution. To start a plan, see [Use Autonomous Engineer to implement an application](https://www.servicenow.com/docs/_aY~FSxMwo7aLqsNrxY_JA "Use Autonomous Engineer (powered by Build Agent) to generate a plan from your requirements and build all work items in parallel, without creating each artifact individually. When implementing a ServiceNow product or application, Autonomous Engineer uses agent packs to give background agents product-specific domain knowledge.").

Role required: admin

## About this task

During execution, background agents build work items in parallel. You can review work items as they reach a ready-for-review state without waiting for all work items to complete. Work items that require your attention, for example,
if a background agent generated a question, are highlighted in the plan dashboard and the chat panel.

## Procedure

1. From the plan dashboard, open the Work items tab to monitor execution progress.  
   The Work items tab lists every work item in the plan. Each row shows the work item name and its current state. The list updates as background agents progress. For a description of each state, see [Autonomous Engineer plan and work item states](https://www.servicenow.com/docs/_G_XpYpkDmENvUMWR1gHig "Plan and work item states appear during planning and execution. Use this reference to identify where a plan or work item is in the execution process and what action is required.").
2. When a work item reaches a ready-for-review state, select it to open the work item record.
3. Review the generated artifacts and Automated Test Framework (ATF) test results for the work item.  
   Each work item record shows the artifacts that the background agent generated and the ATF test results. Verify that the artifacts meet the acceptance criteria listed in the work item before marking it complete.Figure 1. Work items dashboard
4. Take one of the following actions based on your review.  
   {#manage-autonomous-engineer-work-items__entry__2}

   | Action | Steps |
   |-|-|
   | Mark complete | If the work item meets your requirements, mark it complete. The dashboard updates the work item state. |
   | Edit and retry | If your requirements changed or the output does not match what you intended, edit the work item content directly in the work item record. Then ask Autonomous Engineer to retry. A new background agent runs for the work item. |
   | Roll back | If you must undo the changes for a work item, roll back that work item. The rollback applies only to the selected work item and does not affect other work items in the plan. |
   [Table 1. Manage work items actions]

5. Repeat the previous steps for each work item as it is ready for review.
6. When all work items are complete, export the update set that Autonomous Engineer generated for the plan.  
   Autonomous Engineer generates a single update set for the plan when all work items reach a complete state. Export the update set from the plan dashboard and deploy it to a test environment for user
   acceptance testing, or promote it to production.

## Result

Your implementation is captured in an update set that is ready for deployment.

## What to do next

For information about work item states and their definitions, see [Autonomous Engineer plan and work item states](https://www.servicenow.com/docs/_G_XpYpkDmENvUMWR1gHig "Plan and work item states appear during planning and execution. Use this reference to identify where a plan or work item is in the execution process and what action is required."). For information about how Autonomous Engineer handles stuck or unresponsive agents automatically during execution, see [Resilience in Autonomous Engineer](https://www.servicenow.com/docs/mch20uxONotkvMqV5uYpig "Autonomous Engineer monitors background agents during execution and automatically detects and retries work items that get stuck or unresponsive.").