Exploring ServiceNow Otto for Creator

  • Release version: Australia
  • Updated July 28, 2026
  • 1 minute to read
  • Explore the AI capabilities, users, benefits, and workflow for using ServiceNow Otto for Creator.

    ServiceNow Otto for Creator overview

    ServiceNow Otto for Creator includes generative and agentic AI features that make developing on the ServiceNow AI Platform more efficient. The ServiceNow Otto for Creator AI capabilities are embedded across platform tools—including ServiceNow Studio, Workflow Studio, UI Builder, and the ServiceNow IDE—so developers can generate apps, flows, code, and UI components without leaving the tools they use every day. ServiceNow Otto for Creator also includes Build Agent, an autonomous AI agent that can develop full-stack applications through natural language conversations in the ServiceNow IDE.

    ServiceNow Otto for Creator benefits

    Benefit Feature Users
    Create a complete full-stack application, including core logic and UI components, through a conversation with an autonomous AI agent. Build Agent Pro-code developer
    Create multi-step flows from natural language descriptions and generate recommendations for the next step of an existing flow. , Citizen developer, Pro-code developer
    Write scripts quickly with AI-generated code based on text or code prompts. ServiceNow Otto for Code Citizen developer, Pro-code developer
    Create UI pages and experiences in UI Builder by describing what you want in natural language. UI generation, Using UI Builder agent Citizen developer, Pro-code developer
    Generate catalog items from text instructions. AI Authoring for Catalog Builder Citizen developer, Pro-code developer
    Automate test creation and diagnose ATF test failures. Test generation, ATF troubleshooting agent Pro-code developer
    Generate release notes and update set descriptions. Exploring release lifecycle documentation AI agent Developer