---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# ServiceNow Otto for Creator

# ServiceNow Otto for Creator {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of ServiceNow Otto for Creator

ServiceNow Otto for Creator introduces generative and agentic AI capabilities designed to enhance development efficiency on the ServiceNow AI Platform.
It offers a tiered licensing model---Foundation, Advanced, and Prime---to provide AI features ranging from basic insights to autonomous AI asset management and custom AI creation.
This solution supports various AI-driven automation and development tasks to accelerate and simplify application building and process optimization.
Show full answer Show less  

## Key Features

* **App Summary Generation:** Automatically generate concise descriptions of application functionality using generative AI.
* **ATF Troubleshooting Agent:** Simplify diagnosing test failures related to metadata.
* **Build Agent:** Generate complete scoped applications with core logic and user interfaces within ServiceNow Studio and IDE environments.
* **Catalog Item and Code Generation:** Create catalog items and scripts quickly using AI-generated code from text or code prompts.
* **Flow Generation and Recommendations:** Build multi-step flows, receive next-step suggestions, and summarize flows or subflows using AI.
* **Mobile Card and UI Generation:** Generate mobile application cards and user experiences through natural language descriptions.
* **Playbook Management:** Generate, summarize, and receive recommendations for playbooks from text, images, or knowledge base articles.
* **Process Mining:** Analyze work notes to identify inefficiencies and challenges causing task reassignment.
* **Release Lifecycle Documentation:** Automatically create readable documentation for improved traceability and governance.
* **RPA Bot Generation:** Develop automation bots and activities from text instructions with preview options.
* **Theme and Widget Creation:** Generate UI themes from images and create or update widgets using natural language prompts.

## Important Considerations

* Availability of AI models and features may vary by region, data center environment, and regulatory restrictions. Some features are unavailable in certain government or self-hosted environments.
* AI-generated outputs may not always be accurate or complete; customers must validate and oversee AI results, especially in critical domains such as healthcare, finance, or security.
* Usage requires data transfer to centralized ServiceNow environments and possibly third-party cloud providers, with data handled according to ServiceNow's compliance policies.
* ServiceNow collects input, output, and usage data to improve AI technologies, with an option for customers to opt out of data collection.

## Getting Started

To begin using ServiceNow Otto for Creator, install the application and enable desired AI skills, agents, or agentic workflows. Utilize generative AI capabilities to accelerate app development and agentic AI to enhance development efficiency on the ServiceNow AI Platform.  
ServiceNow Otto for Creator includes generative and agentic AI capabilities that can make developing on the ServiceNow AI Platform more efficient.

## Get started {#now-assist-for-creator-landing__section_xct_dbn_wyb}

The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:

* Foundation: AI basics to deliver insights
* Advanced: AI to boost productivity across relevant use cases
* Prime: Act autonomously with all AI assets, and create your own

{#now-assist-for-creator-landing__ul_szz_vjt_43c}For more information, see [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).

|-|-|-|
| [InstallInstall ServiceNow Otto for Creator.](https://www.servicenow.com/docs/SKgtTJ1EAnyLQXsW2f78Zw "Install the ServiceNow Otto for Creator application.") | [App summary generationSummarize what an app does using generative AI.](https://www.servicenow.com/docs/1DzsmC41GvRKjDFLf0zKjg "Use the ServiceNow Otto for Creator application to use generative AI for summarizing an app. With a single button, ServiceNow Otto for Creator generates the app summary that you can then copy to the app description, or use to find duplicate apps.") | [ATF troubleshooting agentSimplify test failure diagnosis on specific metadata.](https://www.servicenow.com/docs/OFwUsaWFqAhU7Ibqo~yyug "Use ATF troubleshooting agent to simplify test failure diagnosis on specific metadata.") |
| [Build AgentGenerate a complete scoped application, including core logic and user interface components, in ServiceNow Studio and the ServiceNow IDE.](https://www.servicenow.com/docs/fI1kj9rVymgaAzxpQYyEOA "The ServiceNow Build Agent application is an autonomous AI agent that creates and updates ServiceNow applications from natural language prompts. You can also use Build Agent to get answers to general ServiceNow development questions.") | [Catalog item generationGenerate catalog items using generative AI.](https://www.servicenow.com/docs/access?context=now-assist-for-catalog-generation&version=brazil&pubname=brazil-servicenow-platform&ft:locale=en-US) | [Code generationGet help writing scripts quickly with AI-generated code based on text or code prompts.](https://www.servicenow.com/docs/access?context=now-assist-code-landing&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) |
| [Flow generationCreate multiple step flows with generative AI.](https://www.servicenow.com/docs/access?context=flow-generation-landing&version=brazil&pubname=brazil-build-workflows&ft:locale=en-US) | [Flow recommendationsGenerate recommendations for the next step of a flow.](https://www.servicenow.com/docs/access?context=flow-recommendations-landing&version=brazil&pubname=brazil-build-workflows&ft:locale=en-US) | [Flow summarizationSummarize what a flow or subflow does with generative AI.](https://www.servicenow.com/docs/access?context=flow-summarization&version=brazil&pubname=brazil-build-workflows&ft:locale=en-US) |
| [Mobile card generationGenerate cards for mobile applications.](https://www.servicenow.com/docs/access?context=enable-mobile-card-generation&version=brazil&pubname=brazil-mobile&ft:locale=en-US) | [Playbook generationGenerate a playbook from text directions or an image.](https://www.servicenow.com/docs/access?context=generate-a-playbook-outline&version=brazil&pubname=brazil-build-workflows&ft:locale=en-US) | [Process MiningIdentify the work notes and generate insights about inefficiencies, challenges, and other reasons that cause reassignment of work.](https://www.servicenow.com/docs/access?context=now-assist&version=brazil&pubname=brazil-now-intelligence&ft:locale=en-US) |
| [Playbook recommendationGenerate recommendation to replace placeholder activities in a playbook.](https://www.servicenow.com/docs/access?context=generate-playbook-recommendations&version=brazil&pubname=brazil-build-workflows&ft:locale=en-US) | [Playbook generation from KBGenerate a playbook from an existing KB article using AI.](https://www.servicenow.com/docs/access?context=generate-playbook-from-kb&version=brazil&pubname=brazil-build-workflows&ft:locale=en-US) | [Playbook summarizationGenerate a summary of the playbook to understand the stages, activities, triggers, and inputs of the playbook.](https://www.servicenow.com/docs/access?context=generate-playbook-summary&version=brazil&pubname=brazil-build-workflows&ft:locale=en-US) |
| [Release lifecycle documentation AI agentGenerate readable documentation across the application lifecycle to improve traceability and governance.](https://www.servicenow.com/docs/vMOa5zgM9I2Vqk4c5WV4SA "Learn about how the release lifecycle documentation AI agent works to help you to manage application development at scale by generating useful, transparent documentation throughout the app lifecycle.") | [RPA bot generation Create automations, activities, and add automation logic from text instructions and preview options.](https://www.servicenow.com/docs/access?context=rpa-bot-generation&version=brazil&pubname=brazil-integrate-applications&ft:locale=en-US) | [Theme creationGenerate themes from images directly in Theme Builder.](https://www.servicenow.com/docs/access?context=theme-creation-with-ai&version=brazil&pubname=brazil-platform-user-interface&ft:locale=en-US) |
| [UI generationCreate experiences by describing what you want using natural language.](https://www.servicenow.com/docs/XyH~lPG5bPSm_Wnr0CnVwA "UI generation in ServiceNow Otto uses AI-powered skills to help app developers, UI Builder admins, and low-code developers build experiences on the ServiceNow AI Platform using natural language.") | [Widget generation and updationCreate and modify widgets via natural language prompts.](https://www.servicenow.com/docs/access?context=eslate-ai-widget-builder&version=brazil&pubname=brazil-employee-service-management&ft:locale=en-US) |   |
[ ]

{#now-assist-for-creator-landing__table_jb4_kgc_r1c_ddd}  
Important:  
* Not all model providers are available for customers with in-country SKUs, and some AI products/features are currently unavailable for in-country customers. For more information, see the [KB1584492](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584492) article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.{#now-assist-for-creator-landing__na-in-country-notice}
* Some AI products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the [KB0743854](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854) article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.{#now-assist-for-creator-landing__na-restricted-envs-notice}
* Some AI products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.{#now-assist-for-creator-landing__na-standalone-language-notice}
* Some AI products and skills are not available in Regulated Markets. For more information, see [KB2593939: Regulated Markets AI Products/Skills Not Available](https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=e8d7cc82475aba90b7832920326d4362). Be sure to check for availability updates in future releases.
{#now-assist-for-creator-landing__ul_j3b_4vd_wcc}

## AI limitations {#now-assist-for-creator-landing__id_p2h_q5k_dcc}

This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not
always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility
to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making
purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by [ServiceNow's AI Acceptable Use Policy](https://www.servicenow.com/ai-acceptable-use-policy.html), which may be updated by ServiceNow.{#now-assist-for-creator-landing__p_kv2_nfg_h1c}

## Data processing {#now-assist-for-creator-landing__id_lmn_jtk_dcc}

This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our [CORE Compliance Portal](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067).{#now-assist-for-creator-landing__p_lv2_nfg_h1c}

## Data collection {#now-assist-for-creator-landing__section_kw1_qm1_xcc}

ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. In addition, this application will collect skill usage metrics. Customers can opt out of future data collection at any time, as described in the [AI Opt-Out page](https://www.servicenow.com/docs/access?context=opt-out-of-data-sharing-for-now-assist&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).

For more information, see the [ServiceNow AI documentation](https://www.servicenow.com/docs/access?context=ai-products&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).
* **[Exploring ServiceNow Otto for Creator](https://www.servicenow.com/docs/2K8UcI9OAGXDFuCreQpwoA)**   
  Explore the AI capabilities, users, benefits, and workflow for using ServiceNow Otto for Creator.
* **[Configuring ServiceNow Otto for Creator](https://www.servicenow.com/docs/d8Cox7hzvpAtHF0e97HZDA)**   
  To get started using ServiceNow Otto for Creator, install ServiceNow Otto for Creator. Then turn on the skills, AI agents, or agentic workflows that you want to use.
* **[Using generative AI with ServiceNow Otto for Creator](https://www.servicenow.com/docs/RAraHV3nYYiGTtR6j1sFNw)**   
  Use the generative AI skills available with ServiceNow Otto for Creator to help you build faster and smarter on the ServiceNow AI Platform.
* **[Using agentic AI with ServiceNow Otto for Creator](https://www.servicenow.com/docs/3_nmgZBK2IjHAT5gaHj87g)**   
  Use the AI agents and agentic workflows available with ServiceNow Otto for Creator to help you build on the ServiceNow AI Platform more efficiently.