---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Process Mining

# Process Mining {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn about the Process Mining skill available with ServiceNow Otto for Creator.

With Process Mining, you can identify the work notes and generate insights about inefficiencies, challenges, and other reasons that cause reassignment of work. To learn more about Process Mining, see [ServiceNow Otto for Process Mining](https://www.servicenow.com/docs/access?context=now-assist&version=brazil&pubname=brazil-now-intelligence&ft:locale=en-US).