---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# UI generation

# UI generation {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of UI generation

UI generation in ServiceNow Otto leverages AI-powered skills to assist app developers, UI Builder administrators, and low-code developers in creating user interface experiences on the ServiceNow AI Platform® using natural language commands.
This capability allows users to quickly generate and configure UI components by simply describing their needs, streamlining the development process and reducing manual configuration efforts.
Show full answer Show less  

## Key Features

* **Natural Language UI Creation:** Enables developers to describe UI requirements in natural language and automatically generates corresponding ServiceNow portal experiences.
* **Configuration and Customization:** Provides options to configure and install UI generation tools to suit your development environment.
* **Reference Materials:** Offers detailed documentation on properties, roles, and configurations to support effective use of UI generation.
* **Integration with ServiceNow Otto for Creator:** Facilitates faster UI development by automating page, module, and data binding setup.

## Important Considerations

* Not all AI model providers or features are available in all regions or for customers with specific data center or compliance requirements (e.g., FedRAMP, NSC DOD IL5, Australia IRAP-Protected).
* Availability of AI products and features varies by region and customer environment; customers should monitor updates for new availability.
* The AI capabilities are evolving and may not always produce fully accurate or appropriate outputs; human oversight and thorough testing are essential, especially for critical use cases.
* ServiceNow collects input, output, and usage data to improve AI technologies, with an opt-out option available for customers.
* Data processed by UI generation may be transferred to centralized ServiceNow environments or third-party cloud providers in compliance with ServiceNow's data handling policies.

## Getting Help and Troubleshooting

Customers can access support resources such as the ServiceNow Community, Known Error Portal, and Customer Service and Support for assistance with UI generation.  
UI generation in ServiceNow Otto uses AI-powered skills to help app developers, UI Builder admins, and low-code developers build experiences on the ServiceNow AI Platform® using natural language.

## Get started {#ui-generation-landing__cf-app-landing-get-started}

|-|-|
| [Explore UI generationLearn how you can create UI experiences with the power of AI.](https://www.servicenow.com/docs/Dyrq03HigdZB45HKxM4sEw "Learn how UI generation uses AI-powered skills to help app developers, UI Builder admins, and low-code developers build experiences on the ServiceNow AI Platform using natural language.") | [Configure UI generationConfigure UI generation.](https://www.servicenow.com/docs/dhrcXbGAHIwtS7lPRHWpig "Configure and install UI generation.") |
| [Using UI generationQuickly generate a UI with natural language.](https://www.servicenow.com/docs/JPsLe4bTdR60Kxk0Gz4l~Q "UI generation in ServiceNow Otto for Creator enables developers to build ServiceNow portal experiences faster using natural language. Instead of manually configuring each page, module, or data binding, you describe what you need, and ServiceNow Otto for Creator it for you.") | [ReferenceGet details about properties, roles, and more.](https://www.servicenow.com/docs/swrnw2HTt30~lsJwEYGPmw "Reference topics provide additional information about configuration properties, roles, and more.") |
[ ]

{#ui-generation-landing__table_a31_mx5_lbc}  
Important:  
* Not all model providers are available for customers with in-country SKUs, and some AI products/features are currently unavailable for in-country customers. For more information, see the [KB1584492](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584492) article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.{#ui-generation-landing__na-in-country-notice}
* Some AI products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the [KB0743854](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854) article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.{#ui-generation-landing__na-restricted-envs-notice}
* Some AI products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.{#ui-generation-landing__na-standalone-language-notice}
* Some AI products and skills are not available in Regulated Markets. For more information, see [KB2593939: Regulated Markets AI Products/Skills Not Available](https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=e8d7cc82475aba90b7832920326d4362). Be sure to check for availability updates in future releases.
{#ui-generation-landing__ul_j3b_4vd_wcc}

## Troubleshoot and get help {#ui-generation-landing__cf-app-landing-get-help}

* [ServiceNow Community](https://www.servicenow.com/community/ai-intelligence-articles/tkb-p/ai-platform-kb)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
{#ui-generation-landing__ul_ozc_23p_vyb}

## AI limitations {#ui-generation-landing__section_dwn_24g_bdc}

This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not
always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility
to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making
purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by [ServiceNow's AI Acceptable Use Policy](https://www.servicenow.com/ai-acceptable-use-policy.html), which may be updated by ServiceNow.{#ui-generation-landing__p_kv2_nfg_h1c}

## Data processing {#ui-generation-landing__section_ewn_24g_bdc}

This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our [CORE Compliance Portal](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067).{#ui-generation-landing__p_lv2_nfg_h1c}

## Data collection {#ui-generation-landing__section_fwn_24g_bdc}

ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. In addition, this application will collect information about scripts (and associated script records) in which ServiceNow Otto for code generation is called. Customers can opt out of future data collection at any time, as described in the [Now Assist Opt-Out page](https://www.servicenow.com/docs/access?context=opt-out-of-data-sharing-for-now-assist&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).

For more information, see the [Now Assist documentation](https://www.servicenow.com/docs/access?context=platform-now-assist-landing&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).
* **[Exploring UI generation](https://www.servicenow.com/docs/Dyrq03HigdZB45HKxM4sEw)**   
  Learn how UI generation uses AI-powered skills to help app developers, UI Builder admins, and low-code developers build experiences on the ServiceNow AI Platform® using natural language.
* **[Configuring UI generation](https://www.servicenow.com/docs/dhrcXbGAHIwtS7lPRHWpig)**   
  Configure and install UI generation.
* **[Using UI generation](https://www.servicenow.com/docs/JPsLe4bTdR60Kxk0Gz4l~Q)**   
  UI generation in ServiceNow Otto for Creator enables developers to build ServiceNow portal experiences faster using natural language. Instead of manually configuring each page, module, or data binding, you describe what you need, and ServiceNow Otto for Creator it for you.
* **[UI generation reference](https://www.servicenow.com/docs/swrnw2HTt30~lsJwEYGPmw)**   
  Reference topics provide additional information about configuration properties, roles, and more.

