--- sourceDocument: Brazil Build or modify applications sourceDocumentLink: https://www.servicenow.com/docs/r/application-development Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Build or modify applications ft:clusterId : - cadev bundleId : - cadev workflow : - Development, Data, and Analytics --- # UI generation # UI generation {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of UI generation UI generation in ServiceNow Otto leverages AI-powered skills to assist app developers, UI Builder administrators, and low-code developers in rapidly creating user interface experiences on the ServiceNow AI Platform® using natural language commands. This capability streamlines the development process by allowing users to describe their UI needs instead of manually configuring each component. Show full answer Show less ## Key Features * **Natural Language UI Creation:** Enables quick generation of UI elements by simply describing desired outcomes, reducing manual setup time. * **AI-Powered Assistance:** Uses advanced AI and machine learning models to interpret developer instructions and produce UI configurations. * **Configuration and Customization:** Provides options to configure UI generation settings and roles, ensuring alignment with organizational needs and security policies. * **Integration with ServiceNow Otto for Creator:** Supports faster portal experience building by automating page, module, and data binding generation. ## Important Considerations * Availability of AI model providers and features may vary by region, data center environment, and regulatory constraints. * Some AI capabilities are restricted in FedRAMP, NSC DOD IL5, Australia IRAP-Protected data centers, self-hosted environments, and regulated markets. * Customers should verify model provider availability and feature updates regularly via ServiceNow knowledge base articles. * AI-generated outputs require human oversight due to potential inaccuracies or incomplete information, particularly in sensitive domains such as healthcare, finance, and security. ## Data Handling and Privacy * Data used by UI generation is transferred from customer instances to centralized ServiceNow environments, which may involve third-party cloud providers. * ServiceNow manages data under strict internal policies and compliance frameworks. * Inputs, outputs, and edits related to the application are collected to improve AI models and technologies, with an option for customers to opt out of data collection. ## Getting Started and Support * Customers can explore UI generation through guided documentation on creating, configuring, and using the feature. * Reference materials provide detailed information about configuration properties and required roles. * Support resources include the ServiceNow Community, Known Error Portal, and Customer Service and Support for troubleshooting assistance. UI generation in ServiceNow Otto uses AI-powered skills to help app developers, UI Builder admins, and low-code developers build experiences on the ServiceNow AI Platform® using natural language. ## Get started {#ui-generation-landing__cf-app-landing-get-started} |-|-| | [Explore UI generationLearn how you can create UI experiences with the power of AI.](https://www.servicenow.com/docs/n8jo_udcDLU5Poj~P4P36Q "Learn how UI generation uses AI-powered skills to help app developers, UI Builder admins, and low-code developers build experiences on the ServiceNow AI Platform using natural language.") | [Configure UI generationConfigure UI generation.](https://www.servicenow.com/docs/9Q7~Aecubgwpu1IjHT6_QA "Configure and install UI generation.") | | [Using UI generationQuickly generate a UI with natural language.](https://www.servicenow.com/docs/xnHeA~dX0KDkUhD12a26yw "UI generation in ServiceNow Otto for Creator enables developers to build ServiceNow portal experiences faster using natural language. Instead of manually configuring each page, module, or data binding, you describe what you need, and ServiceNow Otto for Creator it for you.") | [ReferenceGet details about properties, roles, and more.](https://www.servicenow.com/docs/83bNcbgZ4KO3yBgeVeDhhQ "Reference topics provide additional information about configuration properties, roles, and more.") | [ ] {#ui-generation-landing__table_a31_mx5_lbc} Important: * Not all model providers are available for customers with in-country SKUs, and some AI products/features are currently unavailable for in-country customers. For more information, see the [KB1584492](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584492) article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.{#ui-generation-landing__na-in-country-notice} * Some AI products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the [KB0743854](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854) article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.{#ui-generation-landing__na-restricted-envs-notice} * Some AI products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.{#ui-generation-landing__na-standalone-language-notice} * Some AI products and skills are not available in Regulated Markets. For more information, see [KB2593939: Regulated Markets AI Products/Skills Not Available](https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=e8d7cc82475aba90b7832920326d4362). Be sure to check for availability updates in future releases. {#ui-generation-landing__ul_j3b_4vd_wcc} ## Troubleshoot and get help {#ui-generation-landing__cf-app-landing-get-help} * [ServiceNow Community](https://www.servicenow.com/community/ai-intelligence-articles/tkb-p/ai-platform-kb) * [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477) * [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case) {#ui-generation-landing__ul_ozc_23p_vyb} ## AI limitations {#ui-generation-landing__section_dwn_24g_bdc} This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by [ServiceNow's AI Acceptable Use Policy](https://www.servicenow.com/ai-acceptable-use-policy.html), which may be updated by ServiceNow.{#ui-generation-landing__p_kv2_nfg_h1c} ## Data processing {#ui-generation-landing__section_ewn_24g_bdc} This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our [CORE Compliance Portal](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067).{#ui-generation-landing__p_lv2_nfg_h1c} ## Data collection {#ui-generation-landing__section_fwn_24g_bdc} ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. In addition, this application will collect information about scripts (and associated script records) in which ServiceNow Otto for code generation is called. Customers can opt out of future data collection at any time, as described in the [AI Opt-Out page](https://www.servicenow.com/docs/access?context=opt-out-of-data-sharing-for-now-assist&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US). For more information, see the [ServiceNow AI documentation](https://www.servicenow.com/docs/access?context=ai-products&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US). * **[Exploring UI generation](https://www.servicenow.com/docs/n8jo_udcDLU5Poj~P4P36Q)** Learn how UI generation uses AI-powered skills to help app developers, UI Builder admins, and low-code developers build experiences on the ServiceNow AI Platform® using natural language. * **[Configuring UI generation](https://www.servicenow.com/docs/9Q7~Aecubgwpu1IjHT6_QA)** Configure and install UI generation. * **[Using UI generation](https://www.servicenow.com/docs/xnHeA~dX0KDkUhD12a26yw)** UI generation in ServiceNow Otto for Creator enables developers to build ServiceNow portal experiences faster using natural language. Instead of manually configuring each page, module, or data binding, you describe what you need, and ServiceNow Otto for Creator it for you. * **[UI generation reference](https://www.servicenow.com/docs/83bNcbgZ4KO3yBgeVeDhhQ)** Reference topics provide additional information about configuration properties, roles, and more.