Using agentic AI with ServiceNow Otto for Creator

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Use the AI agents and agentic workflows available with ServiceNow Otto for Creator to help you build on the ServiceNow AI Platform more efficiently.

    ServiceNow Otto for Creator contains agentic AI assets, such as AI agents and agentic workflows, that empower you to build more efficiently on the ServiceNow AI Platform. The agentic AI assets available with ServiceNow Otto for Creator are embedded in applications across the ServiceNow AI Platform, enabling you to leverage agentic AI at every stage of your development process. For example, with ServiceNow Otto for Creator, you can develop entire full-stuck applications in conversation with Build Agent, or troubleshoot ATF test failures with the ATF troubleshooting agent. The following table highlights the agentic AI assets available with ServiceNow Otto for Creator and the applications that the AI assets work in.
    Table 1. ServiceNow Otto for Creator skills and the applications that they work in
    Agentic AI asset Application
    ATF troubleshooting agent Automated Test Framework (ATF)
    Build Agent
    • ServiceNow IDE
    • ServiceNow Studio
    Release lifecycle documentation AI agent
    • Core UI
    • ReleaseOps
    • App Engine Management Center (AEMC) for regenerating release notes
    Theme generation agentic workflow Theme Builder
    UI Builder agent UI Builder