Override an existing page

Have existing ServiceNow AI Platform® experiences use pages that you create instead of base system pages.

About this task

The following procedure describes how to complete this task manually. You can also complete the task using agentic development tools, such as Claude Code.

Before you begin

Role required: none

The ServiceNow® AI Experience Lab for VS Code extension requires the following:

Application	Version	Resources for more information
Visual Studio Code	1.97 later	Visual Studio Code updates
Node.js	24 or later	Node.js
pnpm	10 or later	pnpm
ServiceNow SDK	4.10 or later	ServiceNow SDK
ServiceNow instance	Australia Patch 5 or later Zurich Patch 12 or later	Prepare your upgrade

Procedure

1. In the ServiceNow® AI Experience Lab for VS Code extension, open an experience that extends an existing experience.
   For more information about extending existing experiences, see Extend an existing experience.
2. Access the command palette by pressing Ctrl+Shift+P on Windows or Command+Shift+P on macOS, or by navigating to View > Command Palette.
3. Select AIUX: Create Page.
4. From the list, select AIUX: New Page.
   You can also create pages that extend existing pages. For more information, see Extend an existing page.
5. Enter the display name for the page you want to override and select the Enter key.
   Important:

   The display name must exactly match the display name for the page you're overriding, in order for the override to be successful. Pages that appear with the circle slash icon have already been overridden.
6. Enter the URL route for the page you want to override and select the Enter key.
   Important:

   The URL route must exactly match the URL route for the page that you're overriding, in order for the override to be successful.
   After entering the URL route, the ServiceNow® AI Experience Lab for VS Code extension creates the folder and page file using the information you provided.

Result

Your page is created. You can now add elements to the page and preview as needed.

What to do next

To complete the override process, you must deploy your changes to your instance. For more information, see Deploy changes.