---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Preview files in Arc

# Preview files in Arc {#ariaid-title1}

Release version: Brazil  
Updated October 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View Word, Excel, PowerPoint, PDF, and PNG files in Arc without opening another app, and download them or open them in their native app.

## Before you begin

Role required: sn_app_arc.user

## Procedure

1. In Arc, select a file in a chat.  
   The file opens in a preview.
2. **Optional:** Use the preview controls as needed.
   * Download the file.
   * Open the file in its native app.
   * Show the file in Finder.
   * View the file full screen.
   * Zoom in or out.
   * Rotate a PNG image.
   {#preview-files-arc__choices-preview-controls}
{#preview-files-arc__steps-preview-files-arc}