---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Working with intent and activity analysis

# Working with intent and activity analysis {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
To work effectively with intent and activity analysis using AI, you must activate the Intent and Activity Analysis skill and configure the intent and activity analysis for the process table and the project.

This section covers the following topics:
* **[Activate Intent and Activity Analysis skill](https://www.servicenow.com/docs/hmxtts~J1gjh41lIqROshw)**   
  Activate the Intent and Activity Analysis skill to use AI to understand the intent of the requester and gain insight into the related tasks and actions needed to complete the tasks.
* **[Configure intent and activity analysis](https://www.servicenow.com/docs/fss_79LBQdPXKmuakdH8Ew)**   
  Configure intent and activity analysis for a process table so that any project that is based on the process table has work notes analysis configured.