---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Use

# Using ServiceNow Otto for Process Mining {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use ServiceNow Otto for Process Mining to run work notes analysis on a transition and generate highlights on improvement opportunities.
This section covers the following topics:
* **[Run transition work notes analysis](https://www.servicenow.com/docs/2IVKqtRQctSwZctkoorRhA)**   
  Generate a transition work notes analysis on a transition.
* **[Generate highlights for improvement opportunities](https://www.servicenow.com/docs/NX9hziocpOKP361e6WQpcw)**   
  Generate highlights for the improvement opportunities to optimize your processes.
* **[Run intent and activity analysis](https://www.servicenow.com/docs/aK0f9dsx0GiUnHDOUtCUSA)**   
  Generate a intent and activity analysis on a node.