---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Approve or reject an action from a notification in Arc

# Approve or reject an action from a notification in Arc {#ariaid-title1}

Release version: Brazil  
Updated October 26, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Respond to an action that's waiting for your approval from an in app banner or a desktop notification, without going back to the chat it came from.

## Before you begin

Desktop notifications and Pending approvals are turned on. For more information, see [Turn notifications on or off in Arc](https://www.servicenow.com/docs/Ck50lRLB5Md4HWpIi5TlPw "Choose whether Arc notifies you about approvals, requests for your input, and schedules, and check that macOS lets Arc show notifications.").

Role required: sn_app_arc.user

## About this task

If you're in another chat when an action needs your approval, a banner appears at the top of the Arc window. If you're in another app, a desktop notification appears instead. Both show the action, the chat it belongs to, and how long you have before the request expires.

## Procedure

1. Review the action named in the notification.
2. Approve or reject the action.
   * From the in app banner, select Approve.
   * From the in app banner, select Reject. Optionally, in Tell Arc why (optional), enter a reason, and then select Confirm reject.
   * From the desktop notification, select Options, and then select Approve or Reject.

   {#respond-approval-notification__choices-respond-approval-notification}  
   To close the banner without responding, select the close icon. The action keeps waiting in its chat until it expires.
{#respond-approval-notification__steps-respond-approval-notification}

## Result

If you approve, Arc continues the task. If you reject, the action doesn't run, the step shows as rejected in the chat, and Arc uses your reason, if you gave one, when it continues.

## What to do next

For more information about approval cards in a chat, see [Respond to approval requests in Arc](https://www.servicenow.com/docs/g0HqdtFRweycMGsfo~l0hg "Before Arc takes a sensitive action, such as changing a record or deleting a file, it pauses and asks for your permission. Responding to these requests keeps you in control of what the agent does on your behalf.").