---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Manage Microsoft 365 action permissions

# Manage Microsoft 365 action permissions {#ariaid-title1}

Release version: Brazil  
Updated October 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
For each Microsoft 365 action, such as reading Microsoft Teams messages or sending email, select whether Arc takes the action without asking, asks you every time, or never takes it.

## Before you begin

Arc is connected to Microsoft 365. For more information, see [Connect ServiceNow Arc to Microsoft 365](https://www.servicenow.com/docs/6F6W_MRtvLlAvs7u7PC9PQ "Connect your Microsoft account so ServiceNow Arc can work with your mail, calendar, Microsoft OneDrive files, and Teams chats and channels. After you connect, you can ask Arc to draft and send email, schedule meetings, find files, and post to Microsoft Teams.").

Role required: sn_app_arc.user

## About this task

Each Microsoft 365 action has three choices. With Allow, Arc takes the action without asking. With Ask me first, Arc shows an approval card every time it takes the action, and continues only if you allow it. With Deny, Arc doesn't take the action.

Your administrator can limit any action. A limited action shows Set by your organization, and you can choose only within that limit. For example, if your administrator requires approval, you can
choose Ask me first or Deny, but not Allow. Actions your administrator turned off also appear in the list, but you can't turn them on.

## Procedure

1. In Arc, select your name at the bottom of the sidebar, and then select Settings.
2. Select Connectors.
3. Select the edit button for Microsoft 365.
4. Scroll to Permissions.  
   To narrow the list, select an option from the filter list, which shows All by default.
5. For each action, select the icon for the choice you want.
   * To let Arc take the action without asking, select the check icon ![Allow]().
   * To have Arc ask you every time, select the hand icon ![Ask me first]().
   * To stop Arc from taking the action, select the block icon ![Deny]().
   {#set-m365-permissions__choices-m365-permission}
{#set-m365-permissions__steps-set-m365-permissions}