---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Configure

# Configuring Task Mining {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Plan and configure your Task Mining implementation so that Task Mining analysts and power users can access the Task Mining Workspace and create and manage projects.

## Configuration overview {#configuring-task-mining__section_ak2_nvs_52c}

These configuration tasks must be performed on each instance being used. After installation, these activities don't have to be performed in any specific order.  
Warning:  
Do not modify default excluding filters.

[Install Task Mining](https://www.servicenow.com/docs/bvn_JBrQ9hFH1_Q_Bhmcsg "You can install the Task Mining Core application (sn_tm_core) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they aren’t already installed.")
:   Install the Task Mining application (sn_tm_core) if you have the admin role.

[Adjust Task Mining agent parameters](https://www.servicenow.com/docs/HxtN4mtPY~JaO_PjGGwS4w "Modify system-level Task Mining agent records.")
:   Modify system-level Task Mining agent and system records.

[Define Task Mining anonymization](https://www.servicenow.com/docs/fgkqtkI~1mZHPTxgLtCfqQ "Replace personally identifiable information with alias data to protect sensitive user information.")
:   Replace personally identifiable information with alias data to protect sensitive user information.

[Customize Task Mining notifications for workstation users](https://www.servicenow.com/docs/VK6KB0VI~uvosSzmvfZ1jg "Use Task Mining notifications to notify workstation users that their work is being monitored, request consent, and inform them if they have any actions to take.")
:   Use Task Mining notifications to notify workstation users that their work is being monitored, request consent, and inform them if they have any actions to take.

[Modify the Task Mining data retention period](https://www.servicenow.com/docs/Ta4SgHa1BQ~BoBfQELiwCg "Modify the default retention configuration rules to delete data automatically.")
:   Modify the default retention configuration rules to delete data automatically.

[Create event filters to capture or exclude activity](https://www.servicenow.com/docs/Uxa__Ur5q_UMcnHqkkEhLw "Set up event filters before starting a Task Mining project to capture specific application activity or exclude sensitive data. If no filters are active, all activity is captured.")
:   Prevent the Task Mining agent from collecting application details but still collect timestamps by replacing application details that match event filters.

[Assign roles for Task Mining users](https://www.servicenow.com/docs/OwNTf1RffdScw5aLYNvWZg "Assign roles to control access to features, capabilities, and data in the Task Mining application.")
:   Assign roles to control access to features, capabilities, and data in the Task Mining application.

## Task Mining agent installation {#configuring-task-mining__section_svg_yjn_bjc}

The Task Mining agent is a service installed on workstations that logs certain events from desktop applications after a data request is submitted by a Task Mining analyst or power user and approved by a manager. For more information, see [Install the Task Mining agent](https://www.servicenow.com/docs/r8BMaccKrgB7QNhW3c4DEA "The Task Mining agent is a service installed on workstations that logs certain events from desktop applications.").