---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Task Mining

# Task Mining {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Task Mining helps process owners collect and analyze workstation activities to understand how tasks are performed, identify inefficiencies, and make data-driven decisions.

## Get started {#task-mining__cf-app-landing-get-started}

|-|-|
| [ExploreLearn about Task Mining concepts and features](https://www.servicenow.com/docs/TYGy7gt_HDovMnN90Akqcw "Use Task Mining to identify inefficiencies in work tasks.") | [ConfigureLearn how to set up Task Mining](https://www.servicenow.com/docs/WlXkZQtrPLl0lakbucjSLw "Plan and configure your Task Mining implementation so that Task Mining analysts and power users can access the Task Mining Workspace and create and manage projects.") |
| [UsingLearn how to use Task Mining](https://www.servicenow.com/docs/LM2VcXAIE_SpJZh4X3K~HA "Collect and analyze workstation activities to understand how tasks are performed, identify inefficiencies, and make data-driven decisions.") | [ReferenceGet details about Task Mining key terms and background information](https://www.servicenow.com/docs/QoGPQ85hKGC~e2IYfrVbJA "Reference topics provide additional information about the terms, forms, and concepts that you use for Task Mining.") |
[ ]

{#task-mining__table_dkk_4ln_hcc}

## Troubleshoot and get help {#task-mining__cf-app-landing-get-help}

* [Ask questions and explore other resources for Task Mining in the ServiceNow Community](https://www.servicenow.com/community/)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now)
{#task-mining__ul_ikk_4ln_hcc}
* **[Exploring Task Mining](https://www.servicenow.com/docs/TYGy7gt_HDovMnN90Akqcw)**   
  Use Task Mining to identify inefficiencies in work tasks.
* **[Using Task Mining](https://www.servicenow.com/docs/LM2VcXAIE_SpJZh4X3K~HA)**   
  Collect and analyze workstation activities to understand how tasks are performed, identify inefficiencies, and make data-driven decisions.
* **[Task Mining Reference](https://www.servicenow.com/docs/QoGPQ85hKGC~e2IYfrVbJA)**   
  Reference topics provide additional information about the terms, forms, and concepts that you use for Task Mining.