---
sourceDocument: Brazil Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/application-development

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Execute desktop actions

# Examples of executing desktop actions using AI agents {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
These examples explain how to trigger AI Agents that execute automations you designed using desktop actions. The following topics walk you through the end-to-end execution flow so you understand how AI-driven execution works in
your desktop environment.
* **[Example: Use AI agents to process badge-related requests automatically](https://www.servicenow.com/docs/dnomJwwFhJqQuz1UriOM6Q)**   
  As an HR representative, automatically process various badge requests by triggering AI agents that use desktop action tools from the ServiceNow Otto panel.
* **[Example: Use AI agents to automatically enter data into the shipping management app](https://www.servicenow.com/docs/03yK0YZsdgT8NSYP6ZCCCw)**   
  As a shipping coordinator, enter shipping details automatically from Excel to the Shipping Management app by triggering AI agents that use desktop action tools from the ServiceNow Otto panel.
* **[Trigger an AI agent to execute adaptive path desktop actions](https://www.servicenow.com/docs/IEKtqbPkJoc2DKznkEn8Xw)**   
  Trigger an AI agent that uses adaptive desktop actions from the ServiceNow Otto panel. These desktop actions perform tasks on an external website or web application.
* **[Execute adaptive desktop actions for desktop and web](https://www.servicenow.com/docs/Mu9aIowAtd4ECBu8RVmDnQ)**   
  Use AI Desktop Actions to automate desktop or web-based tasks. Describe your task to the AI agent, review and approve the execution plan, and monitor real-time progress.