--- sourceDocument: Brazil Build or modify applications sourceDocumentLink: https://www.servicenow.com/docs/r/application-development Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Build or modify applications ft:clusterId : - cadev bundleId : - cadev workflow : - Development, Data, and Analytics --- # ServiceNow Otto for Creator # Agentic app creation with ServiceNow Otto for Creator {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Agentic app creation with ServiceNow Otto for Creator ServiceNow Otto for Creator is a suite of generative AI skills integrated into the ServiceNow AI Platform, designed to accelerate conversational app development. It enables users to generate scripts, scaffold applications, create flows, automate tests, and build user interfaces directly from natural language prompts within the ServiceNow environment such as ServiceNow Studio. While not a full vibe coding product, it supports agentic development and vibe coding in specific areas like catalog item generation. Show full answer Show less ## Key Features * **Conversational Development:** Build Agent enables app creation and metadata definition through conversational prompts. * **Application Generation and Scaffolding:** Automatically create tables, roles, data models, and experiences from simple descriptions. * **Flow Generation and Recommendations:** Generate multi-step automated flows, receive suggestions for next steps, and get flow summaries. * **Code Generation:** Produce server-side and client-side scripts, including business rules, script includes, and GlideRecord queries, via AI prompts. * **Catalog Item and UI Generation:** Create Service Catalog items and user interfaces by describing requirements in natural language. * **Data Visualization:** Generate charts and indicators conversationally using Platform Analytics. * **Playbook and RPA Bot Generation:** Outline automated processes and build robotic process automation bots based on text prompts. * **Summarization and Documentation:** Generate explainers and summaries for apps, tables, and flows to support onboarding and maintenance. ## Practical Workflow for ServiceNow Customers * **Enable AI Skills:** Configure and activate ServiceNow Otto for Creator skills to unlock generative AI capabilities. * **Describe Your App:** Use natural language prompts to scaffold applications including tables, roles, and experiences. * **Add Process Logic:** Employ flow generation and recommendations to automate approvals, escalations, and other processes. * **Incorporate Custom Code:** Generate and refine business rules and scripts to tailor app behavior. * **Expose Services:** Create catalog items to offer app features as requestable services. * **Automate External Tasks:** Use RPA bot generation to integrate desktop automation such as calendar or roster processing. * **Explain and Test:** Use summarization skills for documentation and generate automated tests with the test-generation skill; validate with Automated Test Framework (ATF). ## Why It Matters ServiceNow Otto for Creator streamlines app development by embedding AI-powered generation and conversational tools directly into the ServiceNow platform. This reduces the need to switch between multiple tools, accelerates the build process, and improves collaboration through explainable summaries and automated testing. It empowers ServiceNow customers to quickly create, customize, and maintain applications aligned with their business needs using familiar platform constructs. ServiceNow Otto for Creator provides core skills for rapid conversational app development. Use the integrated tools to generate scripts, optimize code, scaffold applications, and automate testing through natural language prompts. Note: While ServiceNow Otto for Creator is not a vibe coding product suite, you can use its AI capabilities to quickly enhance app development. ServiceNow Otto for Creator is the ServiceNow collection of generative AI skills for building apps on the ServiceNow AI Platform. Use it to generate apps, flows, code, tests, UIs, analytics, catalog items, RPA bots, and more from natural language prompts directly in offerings like ServiceNow Studio. Some skills in ServiceNow Otto for Creator have a conversational interface and can be used for vibe coding and agentic development. For example, the catalog item generation skill in Catalog Builder. For more information, see [AI Authoring for Catalog Builder](https://www.servicenow.com/docs/access?context=now-assist-for-catalog-generation&version=brazil&pubname=brazil-servicenow-platform&ft:locale=en-US). ## Core capabilities {#vibe-code-now-assist-creator__section_cvx_skk_4hc} For complete information on using ServiceNow Otto for Creator, see [ServiceNow Otto for Creator](https://www.servicenow.com/docs/u_K0I3BfrrH4ww8Vvd960w "ServiceNow Otto for Creator includes generative and agentic AI capabilities that can make developing on the ServiceNow AI Platform more efficient."). The following metadata-driven tools are available for using AI to develop apps: * Conversational development: Use Build Agent, which is part of ServiceNow Otto for Creator, to create apps and metadata through a conversational interface. * Application generation and scaffolding: Create tables, experiences, roles, and initial data model from a prompt. * Flow generation, recommendations, and summarization: Generate multi-step flows, get next step suggestions, and auto-summarize what a flow does. * Code generation: Prompt-based server-side and client-side scripts with AI suggestions for script includes, business rules, and GlideRecord queries. * Catalog item generation: Produce Service Catalog items from text directions. * UI generation: Build experiences by describing the desired interface. * Data visualization generation (Platform Analytics): Conversational chart and indicator creation. * Playbook generation: Outline automated processes from natural language. * RPA bot generation: Create desktop automations from text prompts inside RPA Desktop Design Studio. * App, table, and flow summaries: Generate explainers and summaries to support onboarding and application understanding. ## Where to start {#vibe-code-now-assist-creator__section_rp5_4mk_4hc} 1. Welcome guide and skills and prompting: See the Community Welcome Guide and Skill Prompt Guides for Creator. For more information, see the following resources: * [Community Welcome Guide on Community](https://www.servicenow.com/community/app-engine-articles/now-assist-for-creator-welcome-guide/ta-p/2851287) * [Skill Prompt Guides on Community](https://www.servicenow.com/community/now-assist-for-creator/ct-p/creator-now-assist) {#vibe-code-now-assist-creator__ul_yzn_sll_4hc} 2. Store app and release notes: Install/upgrade ServiceNow Otto for Creator skills from the ServiceNow Store. 3. Onboarding topic in this document: See [Onboarding for agentic development](https://www.servicenow.com/docs/EXaD6mw7NmiVYGKtMf4I3w "The following checklist helps to ensure your environment is properly configured, that you understand the core tools and general guidelines, and that you adopt secure, compliant workflows. Whether you're new to ServiceNow or transitioning to agentic development, this resource will set you up for success."). ## ServiceNow Otto for Creator and agentic development on the ServiceNow AI Platform {#vibe-code-now-assist-creator__section_ktx_xpk_4hc} ServiceNow Otto for Creator is the ServiceNow AI Platform toolkit for using AI to generate and refine apps. Instead of switching between generic IDEs and separate agents, ServiceNow Otto for Creator provides embedded skills aligned to platform constructs (such as tables, ACLs, flows, and catalog items). You can describe a solution through conversation, then inspect and test it with platform tools (such as ATF, ACLs, and the Metadata Explorer). ## General ServiceNow Otto for Creator workflow {#vibe-code-now-assist-creator__section_yxn_q3l_4hc} 1. Enable the skills: Configure the triggers, settings, and display locations for ServiceNow Otto for Creator skills to enable generative AI capabilities across the ServiceNow AI Platform. For more information, see [Activate an AI skill](https://www.servicenow.com/docs/access?context=configure-a-now-assist-skill&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US). 2. Describe the app: For example, you can request to "Create a cross-training app with instructor signup, session scheduling, approvals." Then the application generation scaffolds tables, roles, and experiences. 3. Add process logic: Use flow generation for approvals and escalations and Flow recommendations to suggest next steps. 4. Add custom code logic: Prompt code generation for business rule and script include logic (such as GlideRecord queries), and then review and refactor as needed. 5. Expose services: Catalog item generation creates request items for sessions/resources. 6. Automate outside the platform: RPA bot generation to fetch instructors' availability from a desktop calendar or copy rosters. 7. Explain and test: Use app, flow, and table summarization to document; generate tests with the test-generation skill; run ATF.