--- sourceDocument: Brazil Build or modify applications sourceDocumentLink: https://www.servicenow.com/docs/r/application-development Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Build or modify applications ft:clusterId : - cadev bundleId : - cadev workflow : - Development, Data, and Analytics --- # Get started # Get started with agentic development using Build Agent {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Get started with agentic development using Build Agent Build Agent is an autonomous AI agent embedded within the ServiceNow AI Platform that enables developers to build and edit full-stack ServiceNow applications using natural language prompts. It simplifies complex configuration and development tasks such as creating tables, relationships, access controls, flows, UI, and scripts without manual navigation. Build Agent operates inside ServiceNow Studio and ServiceNow IDE through a conversational chat panel, managing the entire build process and responding to feedback to generate enterprise-grade, ready-to-deploy applications and metadata. Show full answer Show less ServiceNow customers can leverage Build Agent to accelerate and enhance application development workflows while maintaining governance and platform security standards. ## Key Features * **Full-stack app generation and editing:** Create and modify applications with enterprise governance from plain language instructions. * **Accelerated workflows:** Support flow design, catalog item creation, and Automated Test Framework (ATF) test generation. * **Code-related tasks:** Refactor tables, validate and enhance code, fix errors, run queries, and explain or document code. * **Governance compliance:** Operates within platform scopes, roles, and testing workflows to ensure secure and compliant development. * **Developer learning support:** Provides answers to development questions, document summarization, and practical examples. * **Integration capabilities:** Supports third-party libraries such as React JS for enhanced UI development. ## Best Practices for Effective Use * **Design before coding:** Plan and document application requirements across data and UI layers before starting development. * **Clear and specific instructions:** Use ServiceNow platform terminology in prompts and provide context files in Markdown to guide Build Agent. * **Iterative testing:** Add sample data, perform instance testing, and run ATF tests regularly during development. * **Version control:** Use Git to track changes and maintain workspace organization. * **Visual aids:** Provide screenshots to troubleshoot UI issues and request interface changes. * **Documentation maintenance:** Keep clear project documentation, leveraging Build Agent to create knowledge base articles. * **Experimentation and refinement:** Prototype ideas freely, then refine prompts to recreate ideal results. ## Access and Usage * Available on ServiceNow customer instances (Zurich or later) with a trial limit of 25 calls per month. * Accessible on personal developer instances (Zurich or later) with a 10 calls per month limit. * Accessible through ServiceNow Studio and ServiceNow IDE, catering to different development experience levels. ## Limitations Build Agent is best suited for creating standalone applications with limited interactions involving flows and deployment. It may have constraints when handling complex scenarios beyond standalone app generation. ## Helpful Resources * App Engine Academy courses and videos for practical Build Agent usage. * Build Agent trial installation available on the ServiceNow Store. * Community articles and blogs on mastering Build Agent prompting and AI-powered app development. * Official Build Agent enablement guides and community guidebooks. Use Build Agent on the ServiceNow AI Platform to build apps agentically by executing complex configuration and development tasks through conversational prompts. This approach simplifies editing and creating ServiceNow applications and metadata such as tables, relationships, and access controls, without manual navigation. Note: Review any AI-generated code before deploying it. For more information on Build Agent, see [Build Agent](https://www.servicenow.com/docs/xjgkI5tEVAGCuGZ1x8mhfA "Use Build Agent, an autonomous AI agent, for creating and updating ServiceNow applications. You can also ask Build Agent general ServiceNow development questions."). ## Build Agent and agentic app development {#vibe-code-with-build-agent__section_gxw_tws_4hc} Build Agent is an autonomous AI agent native to ServiceNow that translates plain language instructions into ready-to-deploy applications and metadata, using the platform's domain language and guardrails. It's purpose-built for full-stack creation and editing across tables, flows, UI, and scripts, and it operates as the core engine for agentic development on the ServiceNow AI Platform.{#vibe-code-with-build-agent__ba-use-1-ph} Available in the ServiceNow IDE and ServiceNow Studio, Build Agent appears as a chat panel with a multi-turn conversation interface. Build Agent processes natural language prompts, autonomously generates full-stack applications, manages the entire build process, and responds to feedback. The agent generates all necessary code, organizes files clearly, and manages both the core logic and user interface components of applications. Build Agent supports the following development tasks: * Generate and edit enterprise-grade applications: Create full-stack ServiceNow applications from natural language prompts with enterprise-grade governance. * Accelerate development workflows: Support flow design, catalog item creation, and Automated Test Framework (ATF) test creation. * Enhance understanding: Explain how to best perform tasks on the ServiceNow AI Platform. * Perform diverse code tasks: Refactor tables, explain and document code, validate and enhance existing applications, fix errors, run queries, and more. * Support governance: Work inside platform scopes, roles, and testing workflows rather than as a detached external bot. * Enable developer learning: Answer ServiceNow development questions, summarize documents, and provide practical examples. {#vibe-code-with-build-agent__ul_ycc_px1_53c} For more information on Build Agent, see [Build Agent](https://www.servicenow.com/docs/xjgkI5tEVAGCuGZ1x8mhfA "Use Build Agent, an autonomous AI agent, for creating and updating ServiceNow applications. You can also ask Build Agent general ServiceNow development questions."). ## General guidelines for agentic development with Build Agent {#vibe-code-with-build-agent__section_vwf_yz2_yhc} To maximize Build Agent effectiveness, use the following practices: * Design before coding: Think through and document the requirements for your application across the data and UI layers, for example using Workflow Studio or Figma. * Start with a clear plan: Collaborate with Build Agent to define scope, required tables, and metadata types. * Instruct with context: Write instructions for what you want to achieve with your application using Markdown in your file system. You can then ask Build Agent to use the file as context for its work. * Use specific terminology: Treat Build Agent as your development partner. Provide specific, clear instructions using ServiceNow platform terminology such as table names, field names, roles, and artifact types. * Test early and often: Add sample records, test on the instance, and run ATF tests throughout development. * Use version control: Use Git for tracking changes and maintaining a clean workspace structure. * Provide visual context: Give screenshots to Build Agent to troubleshoot UI issues and request changes. * Extend with third-party libraries: Integrate third-party Node Package Manager (NPM) libraries, such as React JS, for enhanced interfaces. * Maintain documentation: Keep clear rules and documentation in project folders; use Build Agent to create knowledge base articles. * Iterate and experiment: Prototype freely, then ask Build Agent for an ideal prompt to recreate the result once your vision is complete. {#vibe-code-with-build-agent__ul_bhg_21f_yhc} ## Where to use Build Agent {#vibe-code-with-build-agent__section_qnw_hmf_yhc} Access Build Agent through either of the following options: * Customer instance: Upgrade to a minimum of Zurich and activate Build Agent (Trial) with a 25 calls per month limit. * Personal developer instance: Request a Zurich or later Personal Development Instance (PDI) on the [Developer site](https://developer.servicenow.com/) with a 10 calls per month limit. {#vibe-code-with-build-agent__ol_kk3_3mf_yhc} ## Tools for using Build Agent {#vibe-code-with-build-agent__section_bdb_cvg_b3c} You can access Build Agent within both ServiceNow Studio and ServiceNow IDE. Both products offer different experiences for different levels of agentic app development. ## Limitations of Build Agent {#vibe-code-with-build-agent__section_dxp_cgc_c3c} Use Build Agent for creating standalone apps that have limited interaction with flows, deployment, etc. on the ServiceNow AI Platform. For details, see [Limitations of agentic app generation with Build Agent](https://www.servicenow.com/docs/jHGZkjHdp3N4xeG2wECRtA "Build Agent accelerates agentic app development, but it also has some limitations that you should understand before using it. These constraints span feature coverage, platform compatibility, and governance requirements, all of which affect how and when you can use the tool effectively in agentic development workflows."). ## Helpful resources {#vibe-code-with-build-agent__id_vb3_hbb_53c} ServiceNow resources for agentic development: App Engine Academy: Practical Build Agent - Add Gen AI to your existing dev methodology : [App Engine Academy on YouTube](https://www.youtube.com/watch?v=37msFk6xukM) Install a trial version of Build Agent : [Get Build Agent on the ServiceNow Store](https://store.servicenow.com/store/app/0b1eae7ec3a4b690bc9a989f0501316c) Community article on learning prompting from Build Agent : [The fastest way to learn Build Agent prompting? Ask Build Agent.](https://www.servicenow.com/community/now-assist-for-creator-articles/the-fastest-way-to-learn-build-agent-prompting-ask-build-agent/ta-p/3533544) Vibe coding with ServiceNow Build Agent: The future of AI-powered app development : [Community blog on getting started with Build Agent](https://www.servicenow.com/community/now-assist-for-creator-articles/zurich-release-vibe-coding-with-servicenow-build-agent-the/ta-p/3408806) Build Agent enablement guide : [#BuildWithBuildAgent Guidebook on Community](https://www.servicenow.com/community/developer-advocate-blog/your-buildwithbuildagent-guidebook-is-here/ba-p/3419535)