---
sourceDocument: Brazil Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/application-portfolio-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Access Enterprise Architecture data using MCP tools

# Access Enterprise Architecture data using MCP tools {#ariaid-title1}

Release version: Brazil  
Updated September 24, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use MCP (Model Context Protocol) tools to query live Enterprise Architecture data---including business application insights, capability mappings, and rationalization data---from any MCP-compatible AI assistant.

## Before you begin

Ensure your MCP for Enterprise Architecture is connected to an AI assistant. For information, see [Connect the EA MCP server to an AI assistant](https://www.servicenow.com/docs/LGX0aPOFvUroP7pJzdzlJA "After configuring the EA MCP server, connect it to an AI assistant so the assistant can query business applications, capabilities, and architectural insights directly from your ServiceNow instance.").

Role required: sn_mcp_server.viewer, and either
sn_apm.apm_read or sn_apm.apm_user

## About this task

When you send a message, the AI assistant selects the relevant MCP tool from the available tools and retrieves the requested EA data. For a list of available tools, see [Explore MCP for Enterprise Architecture](https://www.servicenow.com/docs/UE4euNxKICpqu4sJsjsr5g "MCP for Enterprise Architecture gives enterprise architects and application portfolio managers direct access to business application insights, capability mappings, architectural relationships, and rationalization data. Access this data from the AI client you already use, without opening the ServiceNow instance.").  
Note:  
Claude is used as an example AI assistant. Steps may vary depending on the AI client you use.

## About this task

## Procedure

1. Open the Claude application.
2. Start a chat by sending a message such as <kbd class="ph userinput">Show me the business applications that support the Finance capability</kbd>.  
   The Capability Hierarchy App Resolver tool retrieves applications mapped to the specified capability and its child capabilities.
3. Continue the conversation to retrieve additional data --- for example, send <kbd class="ph userinput">Show me insights for the first application</kbd>.  
   The Get EA Business App Insights tool generates ServiceNow Otto powered insights for the specified business application.
4. Continue the conversation with additional prompts to retrieve the data you need.  
   Example prompts you can use:
   * <kbd class="ph userinput">Which applications are at risk based on rationalization scores?</kbd>---uses the App Rationalization Query tool.
   * <kbd class="ph userinput">What entities are related to Workday?</kbd>---uses the Related Entities Resolver tool.
   * <kbd class="ph userinput">What changed in this diagram compared to last month?</kbd>---uses the Diagram change analysis tool.
   * <kbd class="ph userinput">Which entities does the Procure to Pay architecture diagram document?</kbd>---uses the Artifact Resolver tool.
   * <kbd class="ph userinput">Which business capabilities are impacted if the PS ORA01 database fails?</kbd>---uses the Related Entities Resolver tool.

   {#access-ea-data-using-mcp-tools__ul_cyn_bqs_tkc}

   For outcome-driven prompts that combine several tools, see [Example prompts for MCP for Enterprise Architecture](https://www.servicenow.com/docs/uL7oxDpxt2YbQ30wrkLDsA "Example prompts that you can use with MCP for Enterprise Architecture, with the role that typically asks each one and the outcome it produces.").
{#access-ea-data-using-mcp-tools__steps-byn-bqs-tkc}
**Related concepts**   

* [Working with application rationalization](https://www.servicenow.com/docs/bk6xOCXl2HO5tyEFQFGONQ "Application rationalization helps enterprise architects evaluate, optimize, and govern the business application portfolio with clarity and strategic intent. Application rationalization is a structured process to assess all business applications by category, capability, or family and determine whether to invest, sustain, migrate, or retire.")
* [Working with the business portfolio module](https://www.servicenow.com/docs/Pht22O7jJVmk6EDiAT31FQ "Manage business capabilities, add sub-capabilities, associate business applications.")  
**Related tasks**   

* [Working with Enterprise Architecture query agent](https://www.servicenow.com/docs/rqBEb6h~jZ8nWi5w0WeaWg "You can ask the Enterprise Architecture query agent natural language questions about your enterprise architecture portfolio using the ServiceNow Otto panel in Enterprise Architecture Workspace.")
* [Generate insights into business applications](https://www.servicenow.com/docs/Bz5mm3lzjIisS1EdnJwMUw "Learn the details of business applications and gather concise and actionable insights on business applications from the summary that is generated by ServiceNow Otto for Enterprise Architecture (EA). The business application insights are context-aware, that is the summary automatically includes relevant information from the specific page where you generate the insights.")
* [Compare Enterprise Modeling and Visualization diagrams](https://www.servicenow.com/docs/S8Fu7o~mqYVT6B0WXAPc3Q "Compare different versions of Enterprise Modeling and Visualization diagrams and learn the details of the differences from the summary that is generated by ServiceNow Otto in the Enterprise Architecture Workspace.")  
**Related reference**   

* [Enterprise Architecture Workspace access roles](https://www.servicenow.com/docs/DMSBFMOPOeEOsPjdbWYGHw "The following roles help you to configure and use the Enterprise Architecture Workspace application. After access has been granted to a role, all the groups or users assigned to the role are granted access. Roles can contain other roles, and any access granted to a role is granted to any other role that includes it.")
* [Example prompts for MCP for Enterprise Architecture](https://www.servicenow.com/docs/uL7oxDpxt2YbQ30wrkLDsA "Example prompts that you can use with MCP for Enterprise Architecture, with the role that typically asks each one and the outcome it produces.")