---
sourceDocument: Brazil Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/application-portfolio-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Approve or reject TRM requests

# Approve or reject TRM requests {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
As an Enterprise Architect, approve or reject a TRM product or product lifecycle requests submitted by other users.

## Before you begin

The user must be part of the Enterprise Architect Group.

Role required: sn_apm.apm_analyst

## About this task

When an Enterprise Architecture user submits a TRM product request or a TRM product lifecycle request, the Enterprise Architect group receives an email notification.

A TRM product request can include one or more associated lifecycle requests. The product request record displays the requested lifecycles in the Requested Lifecycles tab and any existing lifecycles for the same product in the Existing Lifecycles tab.

A standalone TRM product lifecycle request can include multiple child lifecycle records submitted in a single bulk request. The parent lifecycle request record shows all child lifecycle records
in the Requested Lifecycles tab. Approving or rejecting the parent request determines the outcome for all associated child lifecycle records.

Notification recipients are determined by the requester, which is resolved differently depending on the request type:

TRM product requests
:   The Requestor is the user set in the Owner field of the Request TRM product form. Notifications for the request are sent to this user. If the Owner field is left empty, the logged-in user is treated
    as the Requestor by default, and notifications are sent to them.

TRM product lifecycle requests
:   The Requestor is always the logged-in user. Lifecycle-related notifications are therefore sent to that user.
{#eaw-approve-trm-req__dl_trm_notification_recipients}

## Procedure

1. Navigate to WorkspacesEnterprise Architecture Workspace.
2. In the Needs Attention section, select the My Approvals tab.
3. Select a request number to open it.  
   The Approvals list includes both TRM product requests (TRMPREQ) and TRM product lifecycle requests (TRMLCREQ).
4. Review the request details and the associated lifecycle records.  
   * Select the Requested Lifecycles tab to view the lifecycle records included in this request. Each lifecycle record shows the version, edition (for software products) or hardware model (for hardware products), requested TRM phase, and phase start and end dates.
   * Select the Existing Lifecycles tab to view any lifecycles already on the product to help you identify potential conflicts before approving.
   {#eaw-approve-trm-req__ul_review_tabs}
5. Select Approve or Reject.  
   Edit the request details such as Requested TRM phase, Category, and Business Justification before approving, if needed. Select Update to save edits without triggering an approval decision.
{#eaw-approve-trm-req__steps_fhn_hyp_dcc}

## Result

* When a TRM product request is approved, the TRM product and all associated lifecycle records are created in the system simultaneously. The requester receives an email notification.
* When a standalone TRM product lifecycle request is approved, all child lifecycle records in the request are created and linked to the parent product. The requester receives an email notification.
* When a request is rejected, no product or lifecycle records are created. The requester receives an email notification.
{#eaw-approve-trm-req__ul_approval_results}
**Related concepts**   

* [Technology Reference Model in Enterprise Architecture Workspace](https://www.servicenow.com/docs/tdLhqk0Uf8u~_yW~ZOQEBw "The Technology Reference Model (TRM) feature in Enterprise Architecture Workspace helps define the standards for your software and hardware products and manage unapproved products in your organization.")  
**Related tasks**   

* [View or update your TRM requests](https://www.servicenow.com/docs/VsOXMW1Fqf9EK5DvqiQ_AA "View all your product requests, product lifecycle requests, track their statuses, and edit your existing requests. You can also manage the approvers for your request")
* [Request a TRM product in Enterprise Architecture Workspace](https://www.servicenow.com/docs/lYihmYT7ehU2Ww5WiJP8Vw "Submit a request to add a software or hardware product to the TRM library and optionally include one or more lifecycle records with the request.")
* [Request a TRM product lifecycle in Enterprise Architecture Workspace](https://www.servicenow.com/docs/jPAGATTDb999VXpErMmqDA "Submit a request to add one or more lifecycle records to an existing TRM product.")
* [Request a TRM product from the service catalog](https://www.servicenow.com/docs/5AgNXcplfZkWw_Yf4LYKLw "Submit a request from the service catalog to add a software or hardware product to the TRM library. Optionally, include one or more lifecycle records with the request.")
* [Request a TRM product lifecycle from the service catalog](https://www.servicenow.com/docs/i0WRawSQ3UQRuClvXPe1hA "Submit a request from the service catalog to add one or more lifecycle records to an existing TRM product.")

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