---
sourceDocument: Brazil Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/application-portfolio-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Data certification task notifications

# Data certification task notifications {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
When a data certification policy runs in the Enterprise Architecture Workspace, the system automatically sends email notifications to task assignees as due dates approach. This notification behavior is provided by the CMDB Data Manager and does not require additional
configuration in the Enterprise Architecture Workspace.

You can control when notifications are sent by setting the Days to complete field when creating a certification policy and by enabling notifications in the CMDB Workspace Data Manager settings. For more
information, see [Create a certification policy](https://www.servicenow.com/docs/n2xBn9C~CFkN~r5Qk8u4Gg "Creating a data certification policy serves as a governance mechanism to ensure that the data used in enterprise architecture models and visualizations is accurate, complete, and trustworthy.") and [Components related to CMDB Data Manager](https://www.servicenow.com/docs/access?context=components-cmdb-data-manager&version=brazil&pubname=brazil-servicenow-platform&ft:locale=en-US).

## Notification configuration {#eaw-data-cert-notification__section_vrp_3fm_gjc}

The due date notifications for certification tasks are controlled by the Notifications property (`sn_cmdb_ws.cmdb.dm.policy_types.due_date_notification`) in the CMDB Workspace Data Manager
Settings page. The default value of this property is `attestation,certification`, which means due date notifications are active for both certification and attestation policy types.

To modify this setting, navigate to WorkspacesCMDB WorkspaceManagement, select the Data Manager link, and then select Settings in the left navigation bar. The Notifications property requires the
`data_manager_admin` role to update.

## Set the notification schedule in a certification policy {#eaw-data-cert-notification__section_unr_rgz_gjc}

The Days to complete field in the Options form of a certification policy determines the time interval used to calculate when notifications are sent. The interval starts when a
certification task is created and ends when the specified number of days elapses.

For more information, see [Options form](https://www.servicenow.com/docs/_ufBnBaRC4djmnlorNc4SQ "The options that appear depends on whether they are relevant to the selected policy type. Therefore, some of the following options don't appear on your form.").  
Note:  
Set a realistic number of days to allow assignees enough time to review and certify records before the due date. Notifications are sent at the 50%, 70%, and 90% milestones of this interval.

## Notification schedule {#eaw-data-cert-notification__section_lp2_ygz_gjc}

After a certification task is created and notifications are enabled, the system sends email reminders automatically based on how much of the Days to complete interval has elapsed. Notifications stop as soon as
the task is closed.
{#eaw-data-cert-notification__table_ct4_2lg_hjc__entry__3}

| Notification | When sent | Recipients |
|-|-|-|
| Due date is approaching | 50% of the interval has elapsed | Task assignee (`assigned_to` user) |
| Due date is approaching | 70% of the interval has elapsed | Task assignee (`assigned_to` user) |
| Due date is approaching | 90% of the interval has elapsed | Task assignee (`assigned_to` user) |
| Due date breached | On the due date (task still open) | Task assignee (`assigned_to` user) and the assignee's manager (`assigned_to.manager`) |
[Table 1. Notification milestones for certification tasks]

{#eaw-data-cert-notification__table_ct4_2lg_hjc}

## Respond to a notification {#eaw-data-cert-notification__section_yjv_chz_gjc}

When you receive a due date notification, use the task number in the email subject to locate the certification task. For information about reviewing and completing certification tasks, see [Review and certify data certification tasks](https://www.servicenow.com/docs/WL9gY40XnCqCGPWpOG98lg "You can review and complete data certification tasks to confirm that records meet the standards defined in a certification policy. Certification tasks are generated when a policy is run and are assigned based on the policy's assignment configuration.").

After the task is closed, no further notifications are sent for that task.

*[\>]: and then