---
sourceDocument: Brazil Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/application-portfolio-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Exploring drivers

# Exploring drivers {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
A driver is an external or internal condition that motivates your organization to define goals and implement changes in Enterprise Architecture Workspace.

A driver can originate from a competitor, customer, government agency, or from within your organization. Drivers explain why your organization sets particular goals or makes particular changes.{#eaw-drivers__eaw-drivers-para-1}

A driver has a source of either External or Internal. The available driver types depend on the source you select. External drivers can be typed as Competitor,
Customer, Environment, Partner, Government, Legal, Economic, Social, or Technological. Internal drivers can be typed as Assumption, Corporate, Infrastructure, Resource, or Other.{#eaw-drivers__eaw-drivers-para-2}  
You can perform the following tasks:

* Create and edit drivers
* Rate a driver's urgency
* Associate a driver with the stakeholders it influences and the goals it influences
{#eaw-drivers__ul_driver_capabilities}

When you model a driver in a diagram, the default relationship between a driver and a stakeholder, and between a driver and a goal, is Influences :: Influenced by.{#eaw-drivers__eaw-drivers-para-4}
**Related concepts**   

* [Manage drivers](https://www.servicenow.com/docs/m2ioidkKQRbRn4LBaj9fwg "Manage drivers in the Enterprise Architecture Workspace to track the internal and external conditions motivating your organization, and connect them to the stakeholders and goals they influence.")