---
sourceDocument: Australia Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/application-portfolio-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# ArchiMate shapes support in the Enterprise Modeling and Visualization

# ArchiMate shapes support in the Enterprise Modeling and Visualization {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ArchiMate® shapes are industry-standard elements used by enterprise architects to create diagrams that represent relationships across different domains of an enterprise. ArchiMate is a registered trademark of The Open
Group. Enterprise Modeling and Visualization supports ArchiMate shapes along with General and Enterprise Architecture shapes.

## ArchiMate shapes mapping with ServiceNow
Common Service Data Model (CSDM) {#eaw-modeling-archimate__section_hkf_p1g_zcc}

ArchiMate shapes are internally associated with the ServiceNow CSDM elements. This mapping allows you to follow similar mapping of the Enterprise Architecture shapes relationships.  
{#eaw-modeling-archimate__table_rl3_fbg_zcc__entry__2}

| ArchiMate shape | CSDM element type |
|-|-|
| Business Service | Business Service |
| Application Service | Application Service |
| Application Component | Business Application |
| Product | Business Application |
| Artifact | Architectural Artifact |
| Capability | Business Capability |
| Business Process | Business Process |
| Technology Collaboration | Dynamic CI Group |
| Node | Server |
| Data Object | Information Object |
| Contract | Contract |
| Location | Location |
| Application Interface | Digital Interface |
[ ]

{#eaw-modeling-archimate__table_rl3_fbg_zcc}

## Types of ArchiMate relationships {#eaw-modeling-archimate__section_spx_cjk_zcc}

Following are the relationship types for the ArchiMate shapes. Use these arrows to define the relationship between the ArchiMate shapes in a modeling diagram.

**Related tasks**   

* [Create diagram using ArchiMate shapes and add relationships](https://www.servicenow.com/docs/UObhkHgXwVdysKXmO0FLGg "Use the industry standard ArchiMate shapes to create modeling diagrams for your enterprise in the Enterprise Architecture Workspace.")  
**Related reference**   

* [ArchiMate shapes](https://www.servicenow.com/docs/1gsa8sPZuLxQsnS6PlL42w "ArchiMate shapes are industry-standard elements used by enterprise architects to create diagrams that represent relationships across different domains of an enterprise. These shapes are used to model the business, application, motivation, physical, strategy, and technology layers.")