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sourceDocument: Brazil Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/application-portfolio-management

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enterprise Architecture

ft:clusterId :

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workflow :

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---

# Create a diagram for a business process map

# Create a diagram for a business process map {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create business process diagrams and model the future state of the business processes using the Enterprise Modeling and Visualization.

## Before you begin

Role required: sn_apm.apm_user

## Procedure

1. Navigate to WorkspacesEnterprise Architecture Workspace.
2. Open the Modeling page by selecting the Enterprise Modeling and Visualization icon (![Modeling]()).
3. Select the New drop-down menu.
4. Select Business process map.
5. On the Create a business process map form, fill in the details.  
   For field information, see [Create a business process map form](https://www.servicenow.com/docs/KQ3S6enewepYxjUdVuw2ng "Create a business process map and associate an artifact for the map using Enterprise Modeling and Visualization.").
6. Select Create diagram.
{#eaw-modeling-bp-map__steps_bt2_jj1_cfc}

## Result

The business process map gets created and opened in a new tab.  
Note:  
You can add a shape to the canvas by either selecting the shape or by dragging the shape from the Shapes palette to the canvas.

BPMN shapes are organized into sub-categories in the palette: General, Event, Activity, and
Gateway. Expand a sub-category to browse its shapes.

When you drag a shape from the palette to the canvas, the shape displays its actual icon as you drag it. To preview a shape before placing it, hover over it in the palette. All BPMN shapes
are compatible with both light and dark diagram themes.
**Related concepts**   

* [Business process modeling](https://www.servicenow.com/docs/zPC0wijWgTf3xQ7ZhOB0uw "Business processes are a structured sequence of tasks that are grouped, helping to accomplish specific business outcomes. A business process modeling diagram or a BPMN (Business Process Model and Notation) diagram is a visual representation of a business process.")  
**Related tasks**   

* [Update a business process map](https://www.servicenow.com/docs/l_jyIPJV76hkycTtLsZoAQ "Modify an existing business process map by adding new events, activities, or gateways.")  
**Related reference**   

* [Business Process Modeling Notation (BPMN) shapes](https://www.servicenow.com/docs/ZIjqdCOSfORQqnJTTpNOmw "Use the BPMN shapes to generate diagrams for your current business processes and model the future state of the business processes.")

*[\>]: and then