---
sourceDocument: Brazil Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/application-portfolio-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Request a TRM product in Enterprise Architecture Workspace

# Request a TRM product in Enterprise Architecture Workspace {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Submit a request to add a software or hardware product to the TRM library and optionally include one or more lifecycle records with the request.

## Before you begin

Role required: sn_apm.apm_user

## Procedure

1. Navigate to WorkspaceEnterprise Architecture Workspace.
2. Open the Technology Portfolio page by selecting the Technology Portfolio icon ![]().
3. In the TRM catalog tab, select Request TRM product.
4. On the Details tab, fill in the fields.  
   For a description of the field values, see [Request TRM product form](https://www.servicenow.com/docs/CBXTqIA1KzHgKSRlmj74JA "The Request TRM product form is used to submit a request to add a new software or hardware product to the Technology Reference Model (TRM) library. Optionally, add lifecycle records as part of the same request.").
5. **Optional:** Include lifecycle records with the request by selecting the TRM product lifecycles tab, then select Create lifecycle.  
   Note:  
   * For software products: You can add up to 5 version and edition combinations, with a maximum of 10 phases per combination.
   * For hardware products: You can add up to 5 hardware models, with a maximum of 10 phases per hardware model.
   {#eaw-request-a-trm-products__ul_lifecycle_limits_req_product}
   1. For a software product, enter the Version, Edition, TRM phase, Phase start date, and Phase end date.
   2. For a hardware product, select the Hardware model, then fill in the TRM phase, Phase start date, and Phase end date.  
      The Model number and Barcode fields are populated automatically when you select a hardware model.
   3. To add more phases to the same version or hardware model, select the add TRM lifecycle phase icon ![]().
   4. To add another version and edition group or hardware model group, select Add version and edition for software product or select Add model for hardware model.
   {#eaw-request-a-trm-products__substeps_lifecycle_req_product}
6. Select Submit.

## Result

A confirmation message appears with the request number, for example: Request for TRM product is created successfully: TRMPREQ0000000. Select the request number to track the status of the request.
The request is routed to an Enterprise Architect for approval.
**Related tasks**   

* [View Technology Reference Model technical debts](https://www.servicenow.com/docs/KcfcMkVG2zk0K638_Y1sWQ "View Technology Reference Model (TRM) technical debts created for products that aren't aligned with TRM phases and standards.")
* [View all TRM phases](https://www.servicenow.com/docs/Rfw7xmWua5MbMsLVoP3dHg "You can view the list of all Technology Reference Model (TRM) phases in the Enterprise Architecture Workspace.")
* [Create a TRM product in Enterprise Architecture Workspace](https://www.servicenow.com/docs/YDXbJmUeJ8um3W0NqlBSHg "Create a TRM product and optionally add one or more product lifecycles in a single operation.")
* [View all TRM categories](https://www.servicenow.com/docs/Ro4xzwjs1D1QfCCSXyRAag "You can view the list of all Technology Reference Model (TRM) categories in the Enterprise Architecture Workspace.")
* [View all TRM products](https://www.servicenow.com/docs/4sdSTf3DT4V5k~mIBLjNLA "You can view all available Technology Reference Model (TRM) products in the Enterprise Architecture Workspace.")
* [Update TRM technical debt data using scheduled job](https://www.servicenow.com/docs/O2BAZHwURCmgvYYQr3YlIQ "Run the scheduled job to update technical debt data based on Technology Reference Model (TRM) phases. This job identifies products not approved for use in your enterprise and can be scheduled to run periodically.")
* [View all TRM products grouped by product category](https://www.servicenow.com/docs/tt6N4~tGN_B1xw2pFwsF5w "You can view all your Technology Reference Model (TRM) products, grouped by category, in the Enterprise Architecture Workspace.")
* [Request a TRM product lifecycle in Enterprise Architecture Workspace](https://www.servicenow.com/docs/jPAGATTDb999VXpErMmqDA "Submit a request to add one or more lifecycle records to an existing TRM product.")
* [Associate an Architectural Artifact to a TRM product](https://www.servicenow.com/docs/N8EUpwcNs4dgkKaF1CqgPg "As an Enterprise Architect, you can associate an architectural artifact to a TRM product.")
* [Create TRM product lifecycles in Enterprise Architecture Workspace](https://www.servicenow.com/docs/X2XtpzS6A6x~nMIjFZYJiQ "Add one or more lifecycle records to an existing TRM product.")
* [Run a job to sync TRM product names in EA Workspace](https://www.servicenow.com/docs/4q3fUBuxMiT_XuAhK~fw_w "Run a scheduled job to sync the names of Technology Reference Model (TRM) products with the names of their linked Software Asset Management (ServiceNow Otto for SAM) software products.")
* [Approve or reject TRM requests](https://www.servicenow.com/docs/V0PMVYvqGVyyz1wp8w_fkg "As an Enterprise Architect, approve or reject a TRM product or product lifecycle requests submitted by other users.")

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