---
sourceDocument: Brazil Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/application-portfolio-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Update TCO score range in Indicator Score table

# Run a scheduled job to update the TCO score range {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Run the Update Score Range in Indicator Score Table scheduled job to populate the Total Cost of Ownership (TCO) score range on existing Indicator Score (apm_app_indicator_score)
records when the Score range field is not populated.

## Before you begin

Role required: admin

## About this task

The Business applications by TCO score widget on the Portfolio TCO tab of the Dashboard page reads the TCO score band directly from a Score range field on
the Indicator Score (apm_app_indicator_score) table.

If you're upgrading from a previous release, your existing Indicator Score records don't have this field populated. The widget shows empty state as the X-axis label instead of the TCO score bands. New
installations aren't affected because the field is populated automatically as indicator scores are generated.

To populate the Score range field on existing records, run the Update Score Range in Indicator Score Table scheduled job. This is a one-time, on-demand job that is inactive by
default.  
Note:  
The time the job takes to run depends on the number of records in the Indicator Score (apm_app_indicator_score) table.

## Procedure

1. Navigate to AllSystem DefinitionScheduled Jobs.
2. In the Name field, enter <kbd class="ph userinput">Update Score Range in Indicator Score Table</kbd> and press Enter to filter the list.
3. Open the Update Score Range in Indicator Score Table scheduled job.
4. Verify that your application scope is set to Enterprise Architecture Workspace.  
   For information on changing the application scope, see [Application picker](https://www.servicenow.com/docs/access?context=c_ApplicationPicker&version=brazil&pubname=brazil-application-development&ft:locale=en-US).
5. Select the Active check box to activate the job.
6. Select Execute Now.
{#eaw-run-job-update-score-range-indicator-score__steps_score_range_indicator_score}

## Result

The Score range field is populated on your existing Indicator Score records, and the Business applications by TCO score widget displays the TCO score
bands.
**Related concepts**   

* [Exploring total cost of ownership (TCO) in Enterprise Architecture Workspace](https://www.servicenow.com/docs/S38troDbFP_z59XiQRiQxQ "The Application Total Cost of Ownership (TCO) plugin helps Enterprise Architects evaluate the cost of business applications. Use application costs to prioritize the application portfolio and align with the organization's business strategy.")
* [Manage application total cost of ownership (TCO) in Enterprise Architecture Workspace](https://www.servicenow.com/docs/eqj_8xnF0zWr9RYL~NDM7g "You can configure the application TCO source and cost type in the Enterprise Architecture Workspace.")  
**Related tasks**   

* [Set the fiscal period property for TCO dashboards](https://www.servicenow.com/docs/sb3jFDRj9v07O7c4uAt5pQ "Set the system property (com.glide.fiscal_calendar.fiscal_unit) to view TCO dashboards for a specific duration of the fiscal period in the Dashboard page of the Enterprise Architecture Workspace.")  
**Related reference**   

* [Application indicator score calculation in Enterprise Architecture Workspace](https://www.servicenow.com/docs/uRW79yZ2x4~EDZQDYqMxaA "Enterprise Architecture Workspace calculates a composite score for each business application and business capability by running data from configured indicators through a multi-step pipeline. The pipeline normalizes raw values, applies weighted contributions, and aggregates the results into a final score per fiscal period.")

*[\>]: and then