---
sourceDocument: Brazil Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/application-portfolio-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Set shape connector properties

# Set shape connector properties in Enterprise Modeling and Visualization {#ariaid-title1}

Release version: Brazil  
Updated May 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the relationship type or visual style of a connector between shapes in an
enterprise modeling diagram.

## Before you begin

Role required: sn_apm.apm_user

## Procedure

1. Navigate to WorkspacesEnterprise Architecture Workspace.
2. Open the Modeling page by selecting the Enterprise Modeling and Visualization icon (![Enterprise Modeling and Visualization icon.]()).
3. Select a diagram from the Diagrams page or create a diagram.
4. Select a connector between two shapes.  
   A toolbar appears above the connector.
5. In the toolbar, configure the connector based on the notation of the connected shapes.  
   * For ArchiMate connectors (both shapes are ArchiMate shapes), open the Link type drop-down and select a relationship type.


   * For non-ArchiMate and mixed connectors (at least one shape is non-ArchiMate), set the connector line properties using the toolbar controls.

   {#eaw-set-connector-properties__ul_l1r_ktx_fjc} {#eaw-set-connector-properties__table_connector_properties__entry__2}

   | Control | Option |
   |-|-|
   | Line style | Solid |
   | Line style | Dashed |
   | Line style | Dotted |
   | Start arrow and End arrow | None |
   | Start arrow and End arrow | Arrow |
   | Start arrow and End arrow | Open arrow |
   | Start arrow and End arrow | Open diamond |
   | Start arrow and End arrow | Circle |
   | Start arrow and End arrow | Bar |
   | Icon | None |
   | Icon | Initiating message flow |
   | Icon | Non-initiating message flow |
   [ ]

   {#eaw-set-connector-properties__table_connector_properties}

   {#eaw-set-connector-properties__table_custom_toolbar__entry__3}

   | Number | Control | Description |
   |-|-|-|
   | 1 | Line style | Sets the connector line to solid, dashed, or dotted. |
   | 2 | Start arrow | Sets the arrowhead style at the starting end of the connector. |
   | 3 | Swap direction | Reverses the connector orientation, switching the left and right sides. |
   | 4 | End arrow | Sets the arrowhead style at the ending end of the connector. |
   | 5 | Icon | Adds a BPMN message flow decorator icon to the connector. |
   | 6 | T+ | Adds a text label to the connector. |
   [ ]

   {#eaw-set-connector-properties__table_custom_toolbar}
6. To reverse the connector direction, select Swap direction.
7. To add a text label to the connector, select T+.  
   For details, see [Add labels to connector lines between shapes in a diagram](https://www.servicenow.com/docs/E0Gn4LjMuEcCzi24ammQWA "You can enhance diagram clarity in Enterprise Modeling and Visualization by adding a descriptive text on the connector line between shapes. Connector line labels clarify the nature of the relationship between shapes, annotate the data flow direction, and provide contextual information.").
**Related concepts**   

* [Shape connector properties in Enterprise Modeling and Visualization](https://www.servicenow.com/docs/E8GH8ePYeB5yQtlHY2eifA "When you select a connector between two shapes in an enterprise modeling diagram, a toolbar appears above the connector. Use the toolbar to define the relationship type or visual style of the connector.")
* [Working with ArchiMate Shapes](https://www.servicenow.com/docs/mS7~_3AMnJKkQwdeh44IzQ "Use ArchiMate shapes to build enterprise architecture diagrams that represent the relationships between business, application, and technology domains across your organization.")
* [Exploring Enterprise Modeling and Visualization in the EA Workspace](https://www.servicenow.com/docs/ooLsnE9G869Rne0oglaM1g "Enterprise Modeling and Visualization in EA Workspace helps you with diagramming and modeling capabilities and enable you to model the future state of your IT and its relationship to the business landscape.")  
**Related tasks**   

* [Create a blank diagram using modeling in the EA Workspace](https://www.servicenow.com/docs/z1h3MiahmN5EiQAw4nyZpw "Create a diagram and synchronize it to the ServiceNow database.")
* [Add labels to connector lines between shapes in a diagram](https://www.servicenow.com/docs/E0Gn4LjMuEcCzi24ammQWA "You can enhance diagram clarity in Enterprise Modeling and Visualization by adding a descriptive text on the connector line between shapes. Connector line labels clarify the nature of the relationship between shapes, annotate the data flow direction, and provide contextual information.")

*[\>]: and then