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sourceDocument: Brazil Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/application-portfolio-management

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enterprise Architecture

ft:clusterId :

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workflow :

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---

# Working with custom shapes

# Working with custom shapes {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Custom shapes represent specific elements that are unique to your organization. Manage custom shapes, create diagram actions for the shapes in the Enterprise Architecture Workspace.
* **[Storing shapes or images to the database](https://www.servicenow.com/docs/2LDboARpcHL4Al7KY77luQ)**   
  Upload the images to the database to configure them to show up in the diagrams page of the Enterprise Modeling and Visualization.
* **[Create a diagram action for a custom shape](https://www.servicenow.com/docs/Cc5dnPyT9ppSNCU7dOwzdA)**   
  Create diagram actions for newly added custom shapes that can be used in  Enterprise Modeling and Visualization to create diagrams.
* **[Add a custom shape library](https://www.servicenow.com/docs/8TPqiTP12LwpriT12GgVIQ)**   
  Create a shape library to add custom shapes that are unique to your organization.
* **[Add a shape library element for a custom shape](https://www.servicenow.com/docs/Iu2Mor4NDOacgN8nv3D6KQ)**   
  Create a shape library element to associate a custom shape and its diagram action to the custom shape library.
* **[Custom shapes example](https://www.servicenow.com/docs/_0bd_HD0Bf00e~aEiKJLXg)**   
  Use custom shapes to represent specific elements that are unique to your organization, such as custom business processes, systems, or roles.

