--- sourceDocument: Brazil Enterprise Architecture sourceDocumentLink: https://www.servicenow.com/docs/r/application-portfolio-management Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Enterprise Architecture ft:clusterId : - appportman bundleId : - appportman workflow : - Technology --- # Elaborate or shorten content in form fields # Elaborate or shorten content in form fields {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Elaborate or shorten text in the description or reasoning fields in forms using ServiceNow Otto in the Enterprise Architecture Workspace. You can also use prompts to generate content for the Reasoning field found in Planned Disposition section of a business application form. ## Before you begin Note: Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US). Important: This generative AI skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see [AI agents, skills, and agentic workflows on by default](https://www.servicenow.com/docs/access?context=now-assist-skills-on-by-default&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US). The default AI model provider for this skill is Azure OpenAI. Note: Starting with the September 2026 release, Gemma 4 joins our growing portfolio of open-weight models available through Now LLM Service. The latest industry advancements are available alongside sovereignty-focused options. All models are hosted and governed by ServiceNow with the same infrastructure and data protections. Older models will remain available for existing published AI skills, agents, and agentic workflows, but will no longer be available for new development or configuration. For details, see the [KB3066214: ServiceNow Otto Model Upgrades](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3066214) article in the Now Support Knowledge Base. Role required: sn_apm.apm_user ## About this task Description and reasoning fields often require clear, concise, and contextually accurate information. You can use ServiceNow Otto context menu to streamline the process and ensure that the captured information in the fields is comprehensive and easy to understand. The refine text skill is available in the forms of the following entities:{#elaborate-or-shorten-content-form-fields__table_hnr_ync_hhc__entry__3} | Entity name | Field name | Action available | |-|-|-| | Business application | Description | Elaborate or shorten existing content | | Business application | Reasoning | * Create reasoning content by entering prompts in the text box * Elaborate or shorten existing content {#elaborate-or-shorten-content-form-fields__ul_ws3_j4c_hhc} | | Business capability | Description | Elaborate or shorten existing content | | Business process | Description | Elaborate or shorten existing content | | Value stream stage | Description | Elaborate or shorten existing content | | Information object | Description | Elaborate or shorten existing content | [Table 1. Forms with Refine text skill available] {#elaborate-or-shorten-content-form-fields__table_hnr_ync_hhc} ## Procedure 1. Navigate to WorkspacesEnterprise Architecture Workspace. 2. Open the Portfolio List view by selecting the Portfolio icon ![Portfolio icon](). 3. Select the expand row icon (![Expand Row icon]()) next to Application Portfolio. 4. Select Business Applications. Note: * For business capability, select Business ArchitectureBusiness Capability. * For business process, select Business ArchitectureBusiness Processes. * For value stream stage, select Business ArchitectureValue Stream Stages. * For information object, select Information PortfolioInformation Objects. {#elaborate-or-shorten-content-form-fields__ul_bth_fpc_hhc} 5. Select the business application whose content you want to elaborate, shorten, or generate. 6. Select the Description field to perform any of the following tasks. * Elaborate: Elaborates the selected text. * Shorten: Shortens the selected text. 7. Select the Reasoning field to perform any of the following tasks. * Text box: Use the text box to enter any prompts and derive the required information from the existing business application content. * Elaborate: Elaborates the selected text. * Shorten: Shortens the selected text. 8. Select Save. The business application data is saved. **Related concepts** * [Exploring ServiceNow Otto for Enterprise Architecture (EA)](https://www.servicenow.com/docs/Saj6QxLoG7Z7EQ5~7_ROlA "With the ServiceNow Otto for EA features, you can use generative AI skills to summarize and refine content, generate and compare diagrams, gather insights into business applications, and query your enterprise architecture portfolio using natural language in the Enterprise Architecture Workspace.") **Related tasks** * [Configure ServiceNow Otto for Enterprise Architecture (EA)](https://www.servicenow.com/docs/rM3ULeQFS6J9QLZ56jxtsQ "If you have the admin role, you can configure the ServiceNow Otto for Enterprise Architecture (EA) to enable generative AI skills in Enterprise Architecture Workspace (EA).") **Related reference** * [Business application form](https://www.servicenow.com/docs/CgBgj9vLwUvaQ0u~chBLCw "Using the business application form, you can add any business application to assess and track its costs, usage, business value, functional fitment, and risks.") * [Create business capability form](https://www.servicenow.com/docs/4GbzkaOcTGCt7dx6J~zQGw "Business Capability is a common table used within the Enterprise Architecture application.") * [Create business process form](https://www.servicenow.com/docs/fOR~fzL3cLpjQ5HRF366RA "A business process is a collection of related structured tasks performed to accomplish a specific application service. Create a business process to group applications that help accomplish a specific application service.") * [Create value stream stage form](https://www.servicenow.com/docs/cEnaeu3FGKhCCvBPUD13Cw "Add a value stream stage to identify and map each activity associated with that stage of the overall value stream.") * [Create information object form](https://www.servicenow.com/docs/Mw_QZW4QuY4dYL1rnUzvWg "An information object captures the logical data for the business application.") * [ServiceNow Otto for Enterprise Architecture (EA) access roles](https://www.servicenow.com/docs/BltqFFZueuGDcMOX8~iiMg "The following roles help you to configure and use each ServiceNow Otto for Enterprise Architecture (EA) skill.") *[\>]: and then