Request TRM Product form the Service Catalog form

  • Release version: Australia
  • Updated July 24, 2026
  • 1 minute to read

    • The Request TRM Product form is used to submit a request for adding a new software or hardware product to the Technology Reference Model (TRM) library from the service catalog. Optionally, include one or more lifecycle records with the request.

    Request TRM Product form fields

    Field Description
    Company Company of the software or hardware product. Look up and select a company from the list.
    Category Category of the product. Look up and select a category from the TRM Categories page.
    Other categories An additional level of category classification of the TRM product. This field is enabled only after a value is selected in the Category field.
    Type The type of the product. Select Software or Hardware. The fields displayed in the form change based on the type selected.
    Note:
    The fields New Product, Software Product, and Hardware Product are displayed only when you have the Software Asset Management Foundation plugin and the Hardware Asset Management plugin installed on your instance.
    New Product Select this check box if the product does not yet exist in the system. When selected, the Software Product or Hardware Product field is replaced by the Name field.
    Software Product Name of the software product. This field appears and is required when Software is selected in the Type field and the Is New Product check box is not selected. This field is available when the Software Asset Management Foundation plugin is installed on your instance.
    Operating System The operating system on which the product can be deployed. This field appears only when Software is selected in the Type field.
    Hardware Product Name of the hardware product. This field appears and is required when Hardware is selected in the Type field and the New Product check box is not selected. This field is available when the Hardware Asset Management plugin is installed on your instance.
    Name Name of the new software or hardware product. This field appears when the New Product check box is selected. This field replaces the Software Product or Hardware Product field.
    Requested TRM Phase Phase of the product. Look up and select a phase from the TRM Phases page. This field is required.
    Business Justification Business justification for the product request.