---
sourceDocument: Brazil Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/application-portfolio-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Tech debt indicator score for application rationalization

# Tech debt indicator score for application rationalization {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read  
The Technology Reference Model (TRM) Technical Debt indicator is a customizable application metric that evaluates the technical debt score for each Business Application. This score reflects the number of associated technologies
that don't comply with established TRM standards. It offers a clear and measurable value that can be leveraged across the Enterprise Architecture workspace for scoring, analysis, and visualization.
Important:  
Technology Lifecycle Management (TLM) was previously known as Technology Portfolio Management (TPM). TPM and TLM refer to the same feature. Table names and scheduled job names continue to use TPM and haven't been renamed.

Whether your instance displays TPM or TLM also depends on your application versions. TLM labels appear only when both the Enterprise Architecture Workspace application (version 9.2.1 or later) and the Technology Lifecycle Management plugin, sn_apm_tpm (version 1.11.0 or later), are installed. If either application is on an earlier version, the interface continues to show TPM.

By highlighting technology non-compliance, the TRM Technical Debt score helps identify high-risk applications enabling teams to prioritize modernization and rationalization initiatives effectively.

## TRM Technical Debt Indicator Score Logic {#trm-tech-debt-indicator-for-app-rat__section_vzt_ntz_rgc}

The application weight is the number of technical debts for that business application. If a business application has high technical debts, then its normalized value is considered as low. If a business application has low technical
debts, then its normalized value is considered as high.

Following is the logic to generate the TRM technical debt indicator score:  
* Compliant Applications  
  If a Business Application (BA) is listed in the TPM Discovered Technologies (sn_apm_tpm_discovered_technology) but not in the TRM Technical Debts (sn_apm_trm_standards_technical_debt), then the application is considered as compliant.
  * Tech debt score: 0
  * Normalized value: 10
  {#trm-tech-debt-indicator-for-app-rat__ul_mn3_v5z_rgc}
* Unassessed Applications (Not Discovered)  
  If a business application isn't found in the TPM Discovered Technologies table:
  * The application isn't assessed
  * No score is assigned
  {#trm-tech-debt-indicator-for-app-rat__ul_iww_5c1_sgc}
* Non-compliant applications  
  If a business application is found in both the TPM Discovered Technologies and TRM Technical Debts:
  * The application is considered non-compliant
  * Tech Debt score: Based on the number of non-compliant technologies (range: 1--10)
  * Normalized value: From 1 through 10
  {#trm-tech-debt-indicator-for-app-rat__ul_jfg_bd1_sgc}
* Hardware-Only Applications  
  If a business application is found in the TPM Discovered Technologies but only has hardware associated and isn't listed in the TRM Technical Debts table:
  * The application isn't assessed
  * No score is assigned
  {#trm-tech-debt-indicator-for-app-rat__ul_mv5_hd1_sgc}
{#trm-tech-debt-indicator-for-app-rat__ul_e2r_45z_rgc}

## Run scheduled jobs {#trm-tech-debt-indicator-for-app-rat__section_yhs_g21_sgc}

You must run the following scheduled jobs to populate the TPM and TRM data in EA Workspace:

* Populate TPM Discovered Technologies and Lifecycles  
  This job populates the technology life-cycle data in the TPM Technology Lifecycle \[sn_apm_tpm_technology_lifecycle\] table.  
  Note:  
  The data includes end of support date, end of extended support date, and end of life date for your software products and hardware models.

  For instructions, see [Run a scheduled job to generate TLM lifecycle data](https://www.servicenow.com/docs/DUED7N8h~P3il3_sLlb5Dw "Run a scheduled job to fetch the technology lifecycle data for your technology portfolio."). For updating the TPM data for a selected business application, see [Update TPM data for a business application or application service](https://www.servicenow.com/docs/wV6TaWComwa6ONSk4ohaJA "Manually update the Technology Lifecycle Management (TLM) lifecycle data for software and hardware models in your business applications and application services.").
* Populate TRM technical debts in the EA Workspace  
  This job updates the Technical Debt \[sn_apm_trm_standards_technical_debt\] table with the latest technical debt data for your software products that is available in the TPM Discovered Technology \[sn_apm_tpm_discovered_technology\] table.  
  Note:  
  The Populate TRM technical debts in the EA Workspace scheduled job are available only the Software Asset Management (SAM) Foundation or Software Asset Management (SAM) Professional plugin is installed.

  For instructions, see [Update TRM technical debt data using scheduled job](https://www.servicenow.com/docs/O2BAZHwURCmgvYYQr3YlIQ "Run the scheduled job to update technical debt data based on Technology Reference Model (TRM) phases. This job identifies products not approved for use in your enterprise and can be scheduled to run periodically.").
{#trm-tech-debt-indicator-for-app-rat__ul_omv_321_sgc}

## Regenerate indicator score {#trm-tech-debt-indicator-for-app-rat__section_tqk_jf1_sgc}

Update application indicator scores on-demand, to assess the application for a technical risk, and gather real-time insights, regenerate indicator score for the Technical Debt indicator from the Setup page.

Select the Technical Debt indicator from the list, then select the Regenerate indicator score.

## Technical Debt indicator score on the Application Rationalization List view page {#trm-tech-debt-indicator-for-app-rat__section_qlt_yg1_sgc}

The Technical Debt indicator score is available as a column on the Application Rationalization List page. You can sort the applications by their score from highest to lowest debt.

## Technical Debt indicator as bubble size on the Application Rationalization Bubble Chart page {#trm-tech-debt-indicator-for-app-rat__section_vx2_kjg_sgc}

The Technical Debt indicator is listed in the Bubble Size list under the Settings of the Bubble Chart page. You can select the indicator from the Bubble Size list to see its score for business applications in the X and Y axes.
**Related concepts**   

* [Rationalization of business applications](https://www.servicenow.com/docs/ccD10hXcl_Zim7oMMpyXwA "As an Enterprise Architect, you can use application rationalization to evaluate your business applications.")  
**Related reference**   

* [Application indicator score calculation in Enterprise Architecture Workspace](https://www.servicenow.com/docs/uRW79yZ2x4~EDZQDYqMxaA "Enterprise Architecture Workspace calculates a composite score for each business application and business capability by running data from configured indicators through a multi-step pipeline. The pipeline normalizes raw values, applies weighted contributions, and aggregates the results into a final score per fiscal period.")
* [Technology lifecycle risk score in Enterprise Architecture Workspace](https://www.servicenow.com/docs/L9tuNHrmp4lsB6tGNKj26g "The Technology Lifecycle Management (TLM) lifecycle risk score is a numeric value that quantifies how close a technology is to its end-of-support or end-of-life milestone. Risk scores roll up from individual technologies through application services to business applications, and serve as an indicator in scoring profiles to surface lifecycle exposure across the portfolio.")

