---
sourceDocument: Australia API Reference
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/api-reference

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia API Reference

ft:clusterId :

    - crapiref

bundleId :

    - crapiref

workflow :

    - Creator


---

# Reference

# Live Connect reference {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
This section provides details about Live Connect reference information like minimum requirements and usage limitations. {#troubleshooting__patch-rn-ap6-1}

To understand common troubleshooting approaches for resolving Live Connect connection and query issues, including ODBC and JDBC driver errors, see this [Troubleshooting Live Connect --- Connection, Authentication, and Query Errors (KB2917911)](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2917911).
* **[Minimum requirements and supported software for Live Connect](https://www.servicenow.com/docs/ajp9TDF1EyyVLljUQo3yKw)**   
  This section lists the minimum supported versions for ServiceNow server releases, client drivers (ODBC and JDBC), and Java Development Kit required for Live Connect.
* **[Usage limitations for Live Connect](https://www.servicenow.com/docs/Oihh5fsw72FVYPfXqCYiKA)**   
  Live Connect imposes rate limits to ensure system stability and performance when querying ServiceNow data through ODBC and JDBC drivers.
* **[Supported SQL functions](https://www.servicenow.com/docs/tMSA2~ZeDCA19CbhuTm70w)**   
  Common SQL functions used in Live Connect for querying and analyzing incident data.
* **[OAuth connection properties for ODBC and JDBC drivers](https://www.servicenow.com/docs/sVc6NONQeE2Ozf3cfbstFA)**   
  Set these properties on the ODBC or JDBC driver to connect to Live Connect using OAuth instead of a username and password.