---
sourceDocument: Australia Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/application-portfolio-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Add a business capability

# Add a business capability {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add a business capability to the capability hierarchy map.

## Before you begin

Role required: sn_apm.apm_user

## Procedure

1. Navigate to WorkspacesEnterprise Architecture Workspace.
2. Open the Business Capability Hierarchy page by selecting the Business Portfolio icon (![Business Portfolio icon]()).
3. Select New Capability.
4. On the form, fill in the fields.  
   For a description of field values, see [Create business capability form](https://www.servicenow.com/docs/0kN7tlvVIendLqnZP3_sRA "Business Capability is a common table used within the Enterprise Architecture application.").
5. Select Create.
6. Create a child capability for the capability that you created.
   1. Right-click on the hierarchy ID of the capability.
   2. Select Create sub-capability.
**Related tasks**   

* [Create a demand towards achievement of a capability](https://www.servicenow.com/docs/QI0HPpVnTyvRSLfj5yi~GA "Use a demand as a step to identify cost-saving opportunities on capabilities, to meet the target. The strategy that you associate with the demand action decides the strategy for the capability.")
* [Update the hierarchy of a business capability](https://www.servicenow.com/docs/IBv5_nxRg1LS5omvDa25Rw "Assign a hierarchy ID to a business capability.")
* [Create a sub-capability](https://www.servicenow.com/docs/saFQEPho0LSNv4vHVQGPcQ "Add a sub-capability to the capability hierarchy map.")
* [Assign a business application](https://www.servicenow.com/docs/nFMnRqMdbvlesjuLCM7jWA "Assign a business application to a capability to relate the capability with the application.")
* [Unassign a business application from a capability](https://www.servicenow.com/docs/Hi4za1MXFS5lnv2WJsZuMw "You can unassign a business application from a capability.")
* [Delete a capability from the hierarchy](https://www.servicenow.com/docs/Qv7Stv5WtFRbeDhLTw9Rrw "Delete a capability that you no longer require.")
* [View a roadmap of a business capability](https://www.servicenow.com/docs/FaB3kQ6GGmsHnHkp6Dk6CQ "View the roadmap of your business capabilities and align them with the organization's strategy. Creating a portfolio plan helps you plan, prioritize, and roadmap the work for your business capability.")

*[\>]: and then