---
sourceDocument: Australia Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/application-portfolio-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Add a user to a department

# Add a user to a department {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can add users to departments, thereby enabling the departments to perform their specific tasks and reach their desired objectives. Users can contribute to the decision-making process of a department by providing their
insights. This leads to optimized usage of business applications and increased cost savings.

## Before you begin

Role required: user_admin

## Procedure

1. Navigate to WorkspaceEnterprise Architecture Workspace.
2. Open the Portfolio List view by selecting the Portfolio icon ![Portfolio icon]().
3. Select the expand row icon (![Expand Row icon]()) next to Business Architecture.
4. Select Departments.
5. Select the department that you want to add users to.  
   A new page appears and the details of the department are displayed.
6. Select the Users tab.
7. On the form, fill in the fields.  
   For a description of the field values, see [Create user form](https://www.servicenow.com/docs/HrhqgHllmbQEWDTQhv7fVA "Create a user to add to a department.").
8. Select Save.
**Related tasks**   

* [View all departments](https://www.servicenow.com/docs/q1kWvCTJbuBUSCCm65Dcpw "You can view the list of all available departments in the Enterprise Architecture Workspace.")
* [Add or edit a department](https://www.servicenow.com/docs/6LZAz5oGNSUj3rTTdVsGHA "Create or edit departments to manage and optimize business applications and align them with organizational strategic goals.")

*[\>]: and then