---
sourceDocument: Australia Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/application-portfolio-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Add or edit a business process

# Add or edit a business process {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
A
Business process is a collection of related, structured activities performed to achieve a specific business outcome. Use business processes to model how your organization operates and to associate the business applications that
support those activities.

## Before you begin

Role required: business_process_manager or asset or itil or sn_apm.apm_user

## Procedure

1. Navigate to WorkspaceEnterprise Architecture Workspace.
2. Open the Portfolio List view by selecting the Portfolio icon ![Portfolio icon]().
3. Select the expand row icon (![Expand Row icon]()) next to Business Architecture.
4. Select Business Processes.
5. Add or edit a business process.  
   * To add a business process, select New.
   * To update details of an existing business process, select the business process.
   {#eaw-create-business-process__ul_pvm_pdv_xbc}
6. On the form, fill in the fields.  
   For field information, see [Create business process form](https://www.servicenow.com/docs/vOVoLhq8NV7H6xFLDdPDqQ "A business process is a collection of related structured tasks performed to accomplish a specific application service. Create a business process to group applications that help accomplish a specific application service.").
7. Select Save.
{#eaw-create-business-process__steps_h4v_kvz_xbc}
**Related tasks**   

* [View all business processes](https://www.servicenow.com/docs/zpNj8r_8AAxaNpuy_hnGeQ "You can view the list of all available business processes in the Enterprise Architecture Workspace.")
* [Manage architectural artifacts of a business process](https://www.servicenow.com/docs/L~mbpLLo7aiyu8qiSYl1pw "You can create new, add, or remove the artifacts that are associated with a business process.")
* [Create a diagram for a business process map](https://www.servicenow.com/docs/9js7ju4OGAwMs6UAIYOjiA "Create business process diagrams and model the future state of the business processes using the Enterprise Modeling and Visualization.")
* [Update a business process map](https://www.servicenow.com/docs/ztw6W7oM1Et7ayWPZyimBQ "Modify an existing business process map by adding new events, activities, or gateways.")

*[\>]: and then